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Disability Management Institute
Disability Management Institute
51 – 200 Angajați
Asistență medicalăConsultanțăLogistică
Disability Management Institute este un furnizor canadian de servicii B2B specializat în gestionarea absențelor de la locul de muncă, a dizabilităților și a despăgubirilor pentru accidente de muncă. De peste două decenii, compania sprijină angajatorii și angajații prin intervenție timpurie, gestionarea cererilor de despăgubire, reabilitare, consultanță în domeniul sănătății și securității, programe de menținere în activitate, servicii de sănătate mintală, instruire și sprijin pentru contestații. Activitatea sa acoperă domeniile sănătății, consultanței și logisticii, ajutând organizațiile să gestioneze costurile asociate cererilor de despăgubire, să reducă durata absențelor și să sprijine rezultate sigure pentru revenirea la locul de muncă.
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Locurile de muncă ale companiei

Bilingual Short-Term Disability Case Manager – Canada Remote

Manage short-term disability claims for Disability Management Institute in a fully remote Canada-based role. Support claimants and employers in English and French through accurate adjudication and compassionate case management.

CACanada
60.000 $ – 72.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: francezăBilingv

Descriere

  • Manage short-term disability claims from intake through resolution.
  • Confirm eligibility, calculate earnings and benefit amounts, and secure required medical evidence within established deadlines.
  • Interview claimants and employers in both English and French.
  • Review claims chronologically in line with client service standards.
  • Evaluate diagnoses and treatment plans using available resources.
  • Communicate professionally with insurers, physicians, employees, managers, and legal counsel.
  • Share only authorized information with approved recipients and provide necessary details in writing.
  • Prepare and issue bilingual correspondence outlining claim activity and next steps.
  • Join claim review calls with employers.
  • Work with the early intervention team to reduce absence duration and support claimants’ return to work.
  • Submit documentation to insurance carriers for MTD/LTD claim processing.
  • Use the automated claims payment system and complete manual calculations when needed.
  • Adjudicate short-term disability claims within defined timelines and policy requirements.

Cerințe

  • At least three years of claims experience in a group insurance setting.
  • Experience with long-term or short-term disability insurance is preferred.
  • Post-secondary degree, diploma, or equivalent experience.
  • Familiarity with medical terminology and disability policy language is an asset.
  • CDMP or LOMA designation is an asset.
  • A medical background, such as occupational therapy, kinesiology, nursing, or physiotherapy, is an asset.
  • Fluency in English and French.
  • Strong spoken and written communication skills in English and French.
  • Availability to work during core business hours.
  • Ability to protect the confidentiality of client and corporate records and medical claims information.
  • Ability to maintain at least 95% accuracy after completing the training period.

Beneficii

  • At least three weeks of vacation.
  • 26 long weekends annually through the Happy Friday program.
  • Flexible remote and hybrid work arrangements.
  • Wellness support with comprehensive mental health resources.
  • Defined career development paths.
  • Personalized learning opportunities.
  • Leadership investment in employee development.
  • Workplace commitment to diversity, inclusion, and belonging.
  • Accommodation support throughout the hiring process.

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