LogoFresh Jobs Ahead
DISA Global Solutions, Inc.
DISA Global Solutions, Inc.
1.001 – 5.000 Angajați
Asistență medicalăConsultanțăLogistică
DISA Global Solutions, Inc. oferă angajatorilor servicii de verificare a antecedentelor, testare pentru droguri și alcool, sănătate ocupațională și conformitate a forței de muncă. Soluțiile sale sprijină recrutarea și siguranța la locul de muncă în sectoare precum sănătatea și logistica, iar serviciile acoperă și conformitatea în transporturi, gestionarea contractorilor și conformitatea în industria divertismentului. Înființată în 1987, compania ajută organizațiile să gestioneze cerințele de verificare și să dezvolte programe de conformitate. Echipele companiei lucrează în domeniile verificărilor, testării, serviciilor de sănătate și conformității.
LinkedIn
Locurile de muncă ale companiei

Bilingual Customer Service Representative I

Support DISA Global Solutions’ safety and compliance customers in this remote, full-time role. Handle Spanish-language inquiries, account updates, CRM records, and customer issues.

USStatele Unite ale Americii
17 $ – 20 $ / oră
RemoteNormă întreagăJuniorNivel mediuNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăAsistență clienți

Descriere

  • Answer customer questions by phone, email, and chat in a timely manner.
  • Give customers accurate information and courteous first-line support.
  • Help with account updates, service requests, and questions about products and services.
  • Record customer contacts, requests, and resolutions in CRM systems.
  • Refer complex concerns, technical problems, and service issues to the appropriate team or supervisor.
  • Stay informed about company offerings, procedures, and support resources.
  • Resolve customer issues according to service standards and internal procedures.
  • Keep customer records accurate and confidential, following company policies and regulations.
  • Work with Operations, Technical Support, Sales, and Billing to address customer needs promptly.
  • Attend team meetings and training, and contribute to process improvement efforts.
  • Carry out other related duties as assigned.

Cerințe

  • High school diploma or GED.
  • Fluency in spoken and written Spanish, including reading.
  • One to two years of customer service experience preferred.
  • Experience in healthcare, technology, education, finance, government, call centers, or another customer-facing setting is a plus.
  • Strong written and verbal communication skills and a customer-focused approach.
  • Basic CRM skills; Salesforce experience preferred.
  • Proficiency with Microsoft Office applications.
  • Careful attention to detail and the ability to maintain accurate customer records.
  • Ability to manage several tasks and work across multiple systems in a fast-paced setting.
  • Sound problem-solving skills, including knowing when and how to escalate issues.
  • Professionalism, discretion, adaptability, and teamwork.
  • Availability during Monday-to-Friday operating hours of 7:00 a.m. to 7:00 p.m. CST.
  • Ability to sit for up to eight hours per day, with occasional walking, standing, and lifting up to 15 pounds.

Beneficii

  • Paid personal and sick leave.
  • 401(k) plan with a competitive employer match.
  • Eleven paid holidays.
  • Medical, dental, and vision coverage.
  • Group life insurance and HSA/FSA options.
  • Employee assistance program.
  • Educational assistance program.
  • Ongoing training through the internal learning and development team.
  • Monthly employee appreciation events.
  • Career advancement opportunities.

Locuri de muncă similare

The Nursing and Midwifery Council

Head of Legal Services Transformation

The Nursing and Midwifery Council
501 – 1.000 Angajați
Asigurare de sănătateAsistență medicalăNonprofit
GBRegatul Unit
81.924 £ – 97.879 £ / an
HibridNormă întreagăLiderLimbă Obligatorie: englezăDirector juridic

Lead the Nursing and Midwifery Council’s legal services transformation, shaping its future operating model and strengthening legal capability. Partner with senior leaders to guide governance, organisational change and lasting adoption.

Deschide
Stitch Fix

Head of Technology Portfolio and Program Management

Stitch Fix
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConsultanțăLogisticăMarketing
USStatele Unite ale Americii
198.000 $ – 330.000 $ / an
RemoteNormă întreagăLiderLimbă Obligatorie: englezăDirector tehnic

Lead technology portfolio planning and program management at Stitch Fix, connecting product, engineering, and business investments to measurable outcomes. The role supports the company’s personalized retail model through data science and AI.

Deschide
Stitch Fix

Distinguished Architect, Enterprise Technology

Stitch Fix
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConsultanțăLogisticăMarketing
USStatele Unite ale Americii
204.800 $ – 341.000 $ / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăArhitect
CloudSisteme distribuite

Set the architectural direction for Stitch Fix’s personalized retail technology, guiding modernization across cloud, data, and AI. Advise executives on resilient platforms and long-term engineering investments.

Deschide