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Kantar
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Kantar ir globāls datu atziņu un konsultāciju uzņēmums, kas palīdz organizācijām pieņemt labākus lēmumus par patērētājiem, zīmoliem un tirgiem. Uzņēmuma darbība apvieno pētniecību, analītiku, tehnoloģiju produktus un digitālās platformas tādās jomās kā zīmola stratēģija, patērētāju uzvedība, radošā darba efektivitāte un klientu pieredze. Kantar atbalsta organizācijas, kas darbojas autobūves, patēriņa preču, enerģētikas, finanšu pakalpojumu, plašsaziņas līdzekļu, mazumtirdzniecības un tehnoloģiju nozarē, sniedzot uz pierādījumiem balstītus ieteikumus izaugsmei, inovācijām un labākiem zīmola darbības rezultātiem. Kantar apvieno aptuveni 28 000 kolēģu visā pasaulē un viņu zināšanas mārketingā, konsultācijās un plašsaziņas līdzekļos, lai sarežģītus auditoriju un tirgu datus pārvērstu praktiski izmantojamā uzņēmējdarbības informācijā.
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Vakances uzņēmumā

Vice President, Client Service, Brand Performance, Chicago Hybrid

Lead Kantar’s Brand Performance client service portfolio, research programs, and growth strategy in a senior leadership role. Manage complex accounts, teams, and strategic initiatives across a global data, insights, and consulting business.

USAmerikas Savienotās ValstisCTKonektikutaILIlinoisaMAMasačūsetsa
162 700 $ – 204 500 $ / gads
HibrīdiPilna slodzeVadošais speciālistsNepieciešamā Valoda: angļuKlientu apkalpošanas pārstāvisKlientu attiecību pakalpojumi
Spark

Apraksts

  • Own profitable delivery of approximately $5–7M in Brand Performance revenue
  • Lead new business opportunities to retain and expand the Brand Performance book of business
  • Foster effective collaboration across solutions and strategic client relationships
  • Build trusted-advisor partnerships with key client stakeholders
  • Direct mid-size and large complex accounts while overseeing daily project execution
  • Guide teams and contribute to expertise, thought leadership, research design, storytelling, and client management
  • Uphold client service standards and improve satisfaction
  • Advise on research design, including surveys, samples, specifications, and deliverables
  • Generate growth through value delivery and ideas for evolving client programs
  • Serve as an escalation point for assigned accounts and drive issue resolution
  • Manage downline resources against utilization targets and Brand Performance objectives
  • Provide feedback and coaching to address performance needs
  • Support Blueprint, +1 and cross-sell initiatives, and SPARK strategic priorities
  • Coordinate Brand Performance training needs with other leads
  • Strengthen employee engagement and Brand Performance team culture

Prasības

  • Deep experience as a trusted adviser with a strong understanding of brand research and its role within a broader ecosystem
  • Demonstrated ability to achieve revenue targets and grow a team’s book of business
  • Ability to support resourcing, proposals, training, and hiring activities
  • Experience leading Brand Performance new business opportunities
  • Strong relationship-building skills with senior client stakeholders
  • Experience managing mid-size to large complex accounts
  • Working knowledge of research design, including surveys, samples, specifications, and deliverables
  • Ability to create growth through delivered value and proactively suggest program improvements
  • Ability to manage escalations through to resolution
  • Experience managing two to three direct reports or downline resources
  • Ability to manage utilization targets and Brand Performance objectives
  • Ability to deliver active performance feedback and coaching
  • Experience coordinating Brand Performance training needs
  • Commitment to employee engagement and a positive team culture

Priekšrocības

  • Medical plans offering comprehensive and affordable coverage across a range of health services
  • Health Savings Account and Flexible Spending Account options
  • Dental and vision coverage for individual healthcare needs
  • Wellness program
  • 401(k) plan with employer match
  • Tuition reimbursement
  • Commuter benefits
  • Unlimited paid time off
  • Flexible working approach
  • Performance-linked opportunities for rewards and career advancement

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