Rolling Stories
Rolling Stories
Rolling Stories ir Rolling Arrays podkāstu sērija par cilvēkiem, praksi un tehnoloģijām, kas veido mūsdienīgu personāla vadību. Intervijās un sarunās ar personāla vadītājiem un nozares praktiķiem tiek aplūkotas tādas tēmas kā personāla vadības transformācija, uz datiem balstīta lēmumu pieņemšana, darbinieku pieredze un praktiskas atziņas no darba vides. Epizodēs profesionālas atziņas apvienotas ar darbavietas humoru, un tās atbalsta Rolling Arrays darbu personāla tehnoloģiju konsultāciju un transformācijas jomā.

SAP SuccessFactors Customer Success Manager

Manage post-implementation SAP SuccessFactors customer accounts in Singapore, supporting service delivery and client relationships. Focus on SLA performance, satisfaction, renewals, and account growth.

Apraksts

  • Manage a portfolio of 4–5 SAP SuccessFactors customers after go-live
  • Coordinate internal consultants responding to customer requests and resolving tickets
  • Keep account SLAs on track and prevent escalations
  • Analyze recurring issues to reduce repeat support tickets
  • Recommend SAP SuccessFactors solutions that improve customer satisfaction
  • Lead regular service reviews and share findings with clients
  • Spot change request and additional module opportunities across assigned accounts
  • Match SAP SuccessFactors recommendations to client needs and business objectives
  • Manage L1–L3 incidents and use root-cause actions to limit recurrence
  • Identify reporting trends and recommend follow-up actions
  • Resolve client escalations and support renewals through proactive account engagement
  • Run workshops, surface insights, align stakeholders, and manage expectations

Prasības

  • Bachelor’s degree from a recognized institution
  • 6–9 years of experience in HRIS, application management services, or customer success
  • Knowledge of HRIS configuration; Core HR or Payroll expertise is strongly preferred
  • Strong interpersonal skills and a client-first approach
  • SAP SuccessFactors certification preferred

Saistītās vakances

CENTURION SEARCH | Cabinet de recrutement

Energy Efficiency Engineer – Hybrid, France

CENTURION SEARCH | Cabinet de recrutement

Develop and safeguard Energy Savings Certificate projects through technical analysis, project sizing, compliance checks, and partner support. Help identify energy-saving opportunities and guide projects from initial needs assessment to completion.

Atvērt
Perrigo Company plc

Process Engineer, Pharmaceutical Manufacturing

Perrigo Company plc

Support and improve Perrigo’s prescription, over-the-counter, and topical product manufacturing processes. The role covers scale-up, technology transfer, investigations, validation, and regulatory documentation.

Atvērt
Marine Solutions, Inc.

Project Engineer, Marine Infrastructure

Marine Solutions, Inc.

Inspect structures, test materials, and prepare engineering documents for Marine Solutions’ bridge and waterfront infrastructure projects. This onsite Boise role supports project delivery through analysis, collaboration, and field work.

Atvērt
Marine Solutions, Inc.

Project Engineer and Commercial Diver

Marine Solutions, Inc.

Inspect underwater structures, analyze engineering data, and prepare technical documents as a Project Engineer and Diver. Marine Solutions designs and builds bridges and waterfront infrastructure for government and commercial clients.

Atvērt
ReBound

Medical Accounts Receivable Specialist

ReBound

Process physician and ambulatory surgery center claims in Epic, resolving denials and improving clean claim rates and reimbursement for Rebound’s patient-focused medical organization.

Atvērt
Revco Solutions

Remote Collection Specialist — North Carolina

Revco Solutions

Handle consumer calls for Revco Solutions, helping resolve account balances and arrange payment. Use the tools and training provided to support accounts receivable management.

Atvērt
Nestle

Junior Accounts Payable Specialist – Bucharest

Nestle

Process invoices, maintain SAP records and reconcile supplier accounts as part of Nestlé’s finance operations in Bucharest. Support audits, payments, reporting and improvements to accounts payable processes.

Atvērt
Emory University

Accounts Payable Analyst, Financial Operations — Emory University

Emory University

Manage complex invoice processing, supplier records, reconciliations, and payment controls for Emory University. Support month-end close, reporting, audits, and improvements to accounts payable processes.

Atvērt