MDS Communications Corporation
MDS Communications Corporation
201 – 500 Darbinieki
B2BTelekomunikācijas
MDS Communications Corporation ir ģimenes uzņēmums, kas nodarbojas ar līdzekļu vākšanu pa tālruni un apkalpo bezpeļņas organizācijas, reliģiskās kopienas, kā arī politiskās un sabiedriskās politikas iniciatīvas. Uzņēmums, kas dibināts 1992. gadā, apvieno izejošo un ienākošo zvanu centra darbību ar attālināto aģentu atbalstu un pasūtījumu izpildes pakalpojumiem, lai pārvaldītu ziedotāju piesaistes, ziedojumu atjaunošanas un atkārtotas aktivizēšanas kampaņas, regulāro ziedojumu programmas un ziedojumu solījumu apstrādi. Tā darbība ietver arī prognozējošo modelēšanu, analītiku, drošu datu apstrādi, kampaņu pārskatu sagatavošanu, kvalitātes nodrošināšanu un PCI prasībām atbilstošus procesus, ko papildina apmācības un īpaši klientu pārvaldības pakalpojumi valsts un reģionālajiem klientiem.

Remote Outbound Call Center Agent - North Carolina

Raise funds for nonprofit organizations through donor communications and telephone campaigns. Work remotely from North Carolina with predictive dialing technology and client-approved scripts.

Apraksts

  • Complete comprehensive training
  • Join one of four MDS teams serving designated clients
  • Call for 4–8 clients during an eight-hour workday using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with about 20–30 seconds between calls
  • Speak with donors and prospective donors using client-approved scripts
  • Obtain financial donations on behalf of clients
  • Meet minimum fundraising and productivity targets

Prasības

  • At least one year of successful outbound telemarketing experience or a stable, long-term employment history
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to charitable and nonprofit causes
  • Willingness to learn
  • Persistence

Priekšrocības

  • Performance-based bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer-paid coverage of 75% of base employee health insurance premiums
  • Paid time off
  • Pathways to management, Inbound Donor Services, and donor portfolio management roles
  • Internal promotion opportunities whenever possible
  • Recovery-friendly workplace

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