MDS Communications Corporation
MDS Communications Corporation
201 – 500 Darbuotojai
B2BTelekomunikacijos
MDS Communications Corporation yra šeimai priklausanti telefoninio lėšų rinkimo įmonė, teikianti paslaugas ne pelno organizacijoms, religinėms bendruomenėms bei politinėms ir viešosios politikos iniciatyvoms. 1992 m. įkurta įmonė derina išeinančių ir įeinančių skambučių centro veiklą su nuotolinių agentų pagalba ir užsakymų vykdymo paslaugomis, kad galėtų valdyti paramos teikėjų pritraukimo, paramos atnaujinimo ir pakartotinio suaktyvinimo kampanijas, nuolatinės paramos programas bei įsipareigojimų aukoti tvarkymą. Jos veikla taip pat apima prognozinį modeliavimą, analitiką, saugų duomenų apdorojimą, kampanijų ataskaitų rengimą, kokybės užtikrinimą ir su PCI reikalavimais suderinamus procesus, kuriuos papildo mokymai ir specializuotas klientų valdymas nacionaliniams bei regioniniams klientams.

Remote Outbound Call Center Agent - North Carolina

Raise funds for nonprofit organizations through donor communications and telephone campaigns. Work remotely from North Carolina with predictive dialing technology and client-approved scripts.

Aprašymas

  • Complete comprehensive training
  • Join one of four MDS teams serving designated clients
  • Call for 4–8 clients during an eight-hour workday using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with about 20–30 seconds between calls
  • Speak with donors and prospective donors using client-approved scripts
  • Obtain financial donations on behalf of clients
  • Meet minimum fundraising and productivity targets

Reikalavimai

  • At least one year of successful outbound telemarketing experience or a stable, long-term employment history
  • Reliable wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to charitable and nonprofit causes
  • Willingness to learn
  • Persistence

Privalumai

  • Performance-based bonus program
  • Paid break periods
  • Eligibility for health insurance after two months
  • Employer-paid coverage of 75% of base employee health insurance premiums
  • Paid time off
  • Pathways to management, Inbound Donor Services, and donor portfolio management roles
  • Internal promotion opportunities whenever possible
  • Recovery-friendly workplace

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