Castorama ir mājokļa labiekārtošanas preču mazumtirgotājs, kas apkalpo gan “dari pats” entuziastus, gan profesionāļus savos veikalos un e-komercijas kanālos. Kā Kingfisher Group uzņēmums Castorama piedāvā instrumentus, materiālus un praktiskus mājokļa labiekārtošanas risinājumus, kā arī iedvesmojošus un izglītojošus resursus, kas palīdz klientiem plānot un īstenot projektus. Tā plašā mazumtirdzniecības organizācija darbojas visā Eiropā un nodrošina darbu komandām, kas strādā klientu apkalpošanas, mazumtirdzniecības, digitālās komercijas un mājokļa labiekārtošanas ekspertīzes jomās.
Customer Relations Advisor at Castorama
Customer Relations Advisor at Castorama, a French home improvement retailer. Coordinates services, supports customers, and helps ensure products are available in store.
Apraksts
- Promote Castorama’s services and recommend relevant options to customers.
- Serve as the customer’s main contact and guide throughout their project.
- Coordinate project services while keeping service quality, costs, and timelines on track.
- Support customers from the contractor’s pre-visit through to post-project satisfaction feedback.
- Manage a portfolio of customers.
- Help ensure products are available to customers.
- Work with sales and logistics teams to support customers’ home improvement projects.
Prasības
- A strong focus on customer service
- Commercial awareness
- A collaborative approach
- Careful attention to detail and strong organizational skills
Priekšrocības
- Health insurance
- Disability and life insurance
- Social and Economic Committee benefits
- Relaxation areas
- Meal vouchers after three months of employment
- A store discount card after three months of employment
- A close-knit, motivated team