Castorama
Castorama
„Castorama“ yra namų tobulinimo prekių mažmenininkė, aptarnaujanti „pasidaryk pats“ entuziastus ir profesionalus savo parduotuvėse bei elektroninėje prekyboje. Būdama „Kingfisher“ grupės dalimi, įmonė siūlo įrankius, medžiagas ir praktiškus namų tobulinimo sprendimus, taip pat įkvėpimą ir mokomąją medžiagą, padedančią klientams planuoti ir įgyvendinti projektus. Jos didelė mažmeninės prekybos organizacija veikia visoje Europoje ir telkia komandas, dirbančias klientų aptarnavimo, mažmeninės prekybos, skaitmeninės komercijos ir namų tobulinimo ekspertinių žinių srityse.

Customer Relations Advisor at Castorama

Customer Relations Advisor at Castorama, a French home improvement retailer. Coordinates services, supports customers, and helps ensure products are available in store.

Aprašymas

  • Promote Castorama’s services and recommend relevant options to customers.
  • Serve as the customer’s main contact and guide throughout their project.
  • Coordinate project services while keeping service quality, costs, and timelines on track.
  • Support customers from the contractor’s pre-visit through to post-project satisfaction feedback.
  • Manage a portfolio of customers.
  • Help ensure products are available to customers.
  • Work with sales and logistics teams to support customers’ home improvement projects.

Reikalavimai

  • A strong focus on customer service
  • Commercial awareness
  • A collaborative approach
  • Careful attention to detail and strong organizational skills

Privalumai

  • Health insurance
  • Disability and life insurance
  • Social and Economic Committee benefits
  • Relaxation areas
  • Meal vouchers after three months of employment
  • A store discount card after three months of employment
  • A close-knit, motivated team

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