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Scaled Agile, Inc.
Scaled Agile, Inc.
51 – 200 Darbinieki
B2BIzglītībaKonsultācijas
Scaled Agile, Inc. izstrādā un atbalsta SAFe® ietvaru, ko organizācijas izmanto uzņēmējdarbības elastības uzlabošanai, kā arī plānošanas, koordinēšanas un vērtības nodrošināšanas pilnveidei. Uzņēmuma darbība ietver konsultācijas, profesionālo izglītību, sertifikāciju un globālu partneru tīklu, ko atbalsta vairāk nekā 1 000 000 apmācītu profesionāļu kopiena. Uzņēmums palīdz organizācijām stiprināt elastīgas darba metodes, reaģēt uz mainīgām iespējām un sasaistīt uzņēmējdarbības prioritātes ar klientiem sniegto vērtību. Scaled Agile ar korporatīvās filantropijas un sabiedriskā darba palīdzību arī atbalsta kustību Pledge 1%.
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Vakances uzņēmumā

Customer Experience Representative

Support Scaled Agile customers and partners as they use training, certification, and learning platforms. Coordinate customer service, exams, courseware, and learning management system operations.

USAmerikas Savienotās ValstisCOKolorādo
20 $ – 26 $ / stunda
AttālinātiPilna slodzeJaunākais speciālistsVidējais līmenisGrāds nav nepieciešamsNepieciešamā Valoda: angļuKlientu atbalsts

Apraksts

  • Deliver front-line support to customers and partners through digital channels, phone, the tiered case management system, and events.
  • Respond to customer and partner questions promptly and courteously.
  • Train members to use Scaled Agile’s Community Platform.
  • Schedule exams, administer surveys, process certification results, and follow up with students.
  • Coordinate and distribute licensed courseware orders.
  • Manage communications and distribution for new courseware releases.
  • Keep the Learning Management System current with exam updates, courseware, and video learning materials.
  • Assist with Scaled Agile training classes and events.
  • Work with Partner Development and Enterprise Solutions teams to improve the experience for partner and enterprise customers.
  • Document processes and use customer feedback to improve customer operations.
  • Take on other Scaled Agile projects as business needs require.

Prasības

  • At least two years of customer support experience, ideally in a learning or service organization with a membership or certification business model.
  • Strong command of office productivity tools such as Gmail, Google Apps, Confluence, and customer success tools or solutions.
  • Proficiency in Microsoft Excel and Google Sheets, including VLOOKUPs, formulas, and pivot tables.
  • Familiarity with Salesforce is a plus.
  • Ability to perform in a high-volume environment and meet key performance indicators.
  • Availability to work one of the required US support schedules: 10 AM–7 PM Eastern, 9 AM–6 PM Central, or 8 AM–5 PM Mountain.
  • Sound judgment and a proactive approach.
  • Ability to work independently, identify problems, and propose creative solutions.
  • Excellent organizational and time management skills.
  • Strong attention to detail and the ability to prioritize tasks and meet deadlines.
  • Clear, concise, and engaging written communication.

Priekšrocības

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Optional insurance products.
  • 401(k) plan with employer match.
  • Flexible paid time off.
  • Company-paid sabbatical after seven years of service.
  • Bonus plan.
  • Equity options.
  • Opportunities for personal development and growth.
  • Remote work from a home office.

Saistītās vakances

Talking Rain Beverage Co®, makers of Sparkling Ice

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Create AI-assisted label and packaging concepts for Talking Rain beverage brands, from rapid mockups to concept boards. Prepare work for client review and handoff to the internal design team or agency for production.

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Natera

Clinical Review RN, Oncology AI

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1001 – 5000 Darbinieki
H1B vīzas sponsorsBiotehnoloģijaVeselības apdrošināšanaVeselības aprūpe
USAmerikas Savienotās Valstis
82 400 $ – 110 000 $ / gads
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Review complex oncology cases and assess AI-generated classifications, clinical documentation, and payer coverage criteria. Partner with product and technical teams to validate and improve AI-supported workflows.

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F

Head of Teaching – AI and Future Skills

Franklin Institute of Applied Sciences / Pioneer People GmbH
11 – 50 Darbinieki
B2BIzglītība
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80 000 € – 90 000 € / gads
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Lead remote teaching operations across Germany, guiding teams and setting standards for quality, curriculum design, and scalable learning programs. Shape AI-focused education and improve processes using participant feedback, performance data, and emerging technology opportunities.

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Supermicro

Enterprise AI Technical Marketing Manager

Supermicro
5001 – 10 000 Darbinieki
KonsultācijasLoģistikaRažošana
USAmerikas Savienotās ValstisCAKalifornija
145 000 $ – 169 000 $ / gads
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Mākonis

Shape Supermicro’s NVIDIA-based AI infrastructure into clear enterprise messaging, launch content, and sales enablement. Lead joint go-to-market programs with NVIDIA.

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Capital Group

Enterprise AI Strategy Principal

Capital Group
5001 – 10 000 Darbinieki
H1B vīzas sponsorsB2CFinansesFintech
USAmerikas Savienotās ValstisCAKalifornijaNYŅujorka
208 245 $ – 390 361 $ / gads
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Lead Capital Group’s AI transformation strategy by advising business leaders and identifying high-value opportunities. Develop business cases, scenarios, and roadmaps for investment management and related functions.

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Worldwide Clinical Trials

AI Forward Deployed Engineer, Commercial

Worldwide Clinical Trials
1001 – 5000 Darbinieki
H1B vīzas sponsorsKonsultācijasLoģistikaVeselības aprūpe
USAmerikas Savienotās ValstisCAKalifornijaMAMasačūsetsaNJŅūdžersijaNYŅujorkaNCZiemeļkarolīnaOROregonaTXTeksasaWAVašingtona
121 500 $ – 240 500 $ / gads
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Build AI solutions with Databricks, Salesforce, and large language models for Worldwide Clinical Trials’ commercial teams. Improve prospecting, proposals, bids, and pipeline decisions in a remote role available in eligible U.S. states.

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