LogoFresh Jobs Ahead
Riskonnect, Inc.
Riskonnect, Inc.
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
Riskonnect, Inc. develops integrated risk management software that helps organizations coordinate claims, compliance, governance, and risk analytics in one platform. Its tools bring risk information together across teams and industries, supporting informed decisions and stronger operational resilience. The company’s work spans consulting, healthcare, and logistics; the provided profile does not specify particular open roles or hiring teams.
LinkedIn
Darbai įmonėje

Customer Success Manager, SaaS

Manage renewals, product adoption, and account growth for enterprise customers using Riskonnect’s integrated risk management software. Build customer health, retention, and satisfaction through ongoing account engagement.

USJungtinės ValstijosDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Manage a portfolio of accounts against targets while supporting customer satisfaction and value realization.
  • Lead account relationships across an assigned customer portfolio.
  • Monitor customer health across assigned accounts.
  • Improve product adoption through onboarding, web training, and email campaigns.
  • Oversee customer renewals.
  • Stay in touch with key decision-makers and stakeholders, and arrange stewardship meetings.
  • Coordinate with internal teams to resolve issues and escalate them when needed.
  • Document and track customers’ desired outcomes.
  • Work with the Success Consultant on daily customer requests and status meetings.
  • Clarify customer needs and objectives, then develop and present solutions.
  • Recommend and coordinate cross-functional improvements to the Customer Lifecycle.
  • Carry out corrective action plans for at-risk customers and monitor results.
  • Find opportunities to expand accounts through upselling and cross-selling.
  • Map customer stakeholders and users to Customer Personas.
  • Work with Account Executives on growth strategies during Quarterly Business Reviews.
  • Handle customer feature requests.
  • Stay current on Riskonnect products, services, and industry developments.
  • Travel to customer sites as needed.

Reikalavimai

  • At least five years in a customer-facing role in the enterprise software industry.
  • Familiarity with Microsoft Office and/or Google Workspace.
  • Experience with Salesforce and Gainsight.
  • Ability to track and organize action items across more than 50 enterprise software customers.
  • Ability to prioritize work and deliver in a fast-paced environment.
  • Ability to build customer relationships remotely by phone, email campaigns, conference calls, and web training.
  • Ability to develop relationships with senior stakeholders.
  • Ability to analyze customer data and recommend insights and adoption steps.
  • Empathy for customers and an ability to understand value from their perspective.
  • Analytical, process-oriented approach.
  • Clear communication skills, including explaining complex concepts to customers and executives.
  • Sound judgment and timely decision-making.
  • Bachelor’s degree preferred.
  • At least five years of experience or knowledge in the insurance industry, or SaaS experience.
  • Two to four years of customer-facing experience in SaaS, sales support, or operations.
  • Foundational sales and negotiation skills.
  • Proficiency with Salesforce CRM and Excel or Google Sheets.
  • Strong communication and organizational skills.
  • Ability to manage multiple renewals at once.
  • Strong attention to detail and process orientation.
  • Customer-first approach and collaborative working style.
  • Experience in risk and insurance customer support preferred.

Privalumai

  • Equal-opportunity employer.
  • Employee-first culture.
  • Opportunities to develop commercial and negotiation skills.

Susiję darbai

PKF MÜNCHEN

Financial Accounting and Tax Compliance Manager

PKF MÜNCHEN
51 – 200 Darbuotojai
LogistikaSveikatos priežiūraTeisė
DEVokietijaHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: vokiečiųPrivaloma Kalba: anglųFinansinis planavimas ir analizė

As a Certified Tax Advisor, you will manage accounting, tax compliance and financial statement work for national and international clients. You will coordinate reporting, payroll accounting and advisory projects as part of the CFO Solutions team.

Atidaryti
Wave Mobile Money

Payroll Systems Analyst

Wave Mobile Money
501 – 1 000 Darbuotojai
H1B vizos rėmėjasFintechKonsultavimasLogistika
USJungtinės Valstijos
88 100 $ – 125 900 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: prancūzųSistemų inžinierius

Improve multi-country payroll operations across Wave’s African fintech platform. Build payroll reconciliation tools, strengthen HRIS integrations, and deliver reliable reporting and data quality.

Atidaryti
Bon Secours Mercy Health

Remote Payroll Specialist in Ohio — Bon Secours Mercy Health

Bon Secours Mercy Health
H1B vizos rėmėjasSveikatos draudimasSveikatos priežiūra
USJungtinės ValstijosOHOhajas
22 $ – 33 $ / valanda
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųDarbo užmokesčio apskaita

Process payroll, audits, and compliance tasks while helping associates resolve pay questions. This work-from-home position is based in Ohio with Bon Secours Mercy Health.

Atidaryti
CAPAGO International

Software Engineering Manager

CAPAGO International
51 – 200 Darbuotojai
Elektroninė prekybaKonsultavimasVyriausybė
DZAlžyrasHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: prancūzųInžinerijos vadovas
AWSAzureDebesijaERPGoGoogle Cloud PlatformJavaJavaScriptMikropaslaugosNoSQLPHPPythonTypeScript

Lead application architecture, development quality, and DevOps for Capago’s Schengen visa services in Algiers. Manage developers and oversee technical delivery.

Atidaryti
Decathlon Digital

Engineering Manager, Sports Process at Decathlon Digital

Decathlon Digital
1 001 – 5 000 Darbuotojai
Dirbtinis intelektasSportas
FRPrancūzijaHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: prancūzųInžinerijos vadovas
CypressJavaKafkaKubernetesNode.jsPHPPostgresReactSpringSpring BootSymfony

Lead three feature teams at Decathlon Digital, building a global digital platform for sport. Guide delivery, people development and technical strategy for Offer Worldwide.

Atidaryti