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RoadRunner
RoadRunner
501 – 1 000 Darbuotojai
H1B vizos rėmėjasB2BĮmonėSaaS
RoadRunner helps businesses manage commercial and industrial waste and recycling across the United States. Its technology-supported service brings vendor and portfolio management into one place, using tools for waste measurement, invoice review, service oversight, and pricing to improve operations, control costs, and increase landfill diversion. RoadRunner also designs recycling programs for enterprise customers, including RecycleMORE and CleanStream, and supports sustainability goals and ESG reporting.
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Customer Success Advocate

Support retention, growth, and customer health for RoadRunner’s technology-enabled waste and recycling services. Coordinate customer initiatives with Operations, Finance, Sales, and Customer Success teams.

USJungtinės Valstijos
23 $ – 26 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųKlientų advokatasKlientų sėkmė

Aprašymas

  • Serve as a key contact for RoadRunner customers.
  • Build customer loyalty, retain accounts, and identify growth opportunities.
  • Address dissatisfaction and strengthen customer satisfaction.
  • Handle several projects at once.
  • Connect customers with internal operating teams.
  • Monitor customer health and resolve issues with supporting teams.
  • Create response strategies and intervention plans with internal partners.
  • Help stabilize at-risk accounts and retain their business.
  • Lead expansion and margin opportunities, including SWAP, diversion, optimization, and other initiatives.
  • Coordinate quotes and estimates, approvals, resources, schedules, milestones, progress, and issue tracking.
  • Manage retention risk and customer offboarding activities.
  • Report to the Customer Success Manager and work with customers, Operations, Finance, Customer Success Representatives, and Sales.

Reikalavimai

  • Must be authorized to work for any U.S. employer; employment visa sponsorship is unavailable.
  • 2–3 years of experience in a corporate customer service setting.
  • Able to learn new software and systems.
  • Committed to business results and quality, with accountability, metrics awareness, and ownership.
  • Able to think strategically while understanding tactical details.
  • Strong verbal and written communication skills.
  • Able to manage multiple projects, multitask, and prioritize competing assignments with minimal supervision.
  • Able to organize multiple priorities and adapt to changing business needs.
  • Strong analytical and problem-solving skills.
  • Bachelor’s degree or 3+ years of experience in a B2B Customer Success role.
  • benefits

Privalumai

  • 5% annual discretionary bonus.
  • Full-time, non-exempt employment.
  • No travel required.
  • Equal opportunity employer; reasonable accommodations are available to qualified individuals with disabilities.

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Hostaway

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KonsultavimasLogistikaSvetingumo sektorius
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaILIlinojusMAMasačusetsasMNMinesotaMOMisūrisNJNaujasis DžersisNCŠiaurės KarolinaSCPietų KarolinaTNTenesisTXTeksasasNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

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Samsara

Customer Success Manager II, Scale Programs

Samsara
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasLogistikaStatybaSveikatos priežiūra
USJungtinės Valstijos
125 902 $ – 190 440 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas
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TalkNY Therapy

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

TalkNY Therapy
51 – 200 Darbuotojai
B2CSveikatos priežiūra
USJungtinės ValstijosNYNiujorkas
24 $ / valanda
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

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SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

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11 – 50 Darbuotojai
Švietimas
USJungtinės ValstijosILIlinojusMIMičiganas
65 000 $ – 85 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

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Hire Overseas

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Hire Overseas
1 – 10 Darbuotojai
KonsultavimasLogistikaRinkodara
USJungtinės ValstijosCOKoloradasMAMasačusetsasMIMičiganasOHOhajasTXTeksasasUTJutaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

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