The Cigna Group
The Cigna Group
The Cigna Group — Cigna Healthcare және Evernorth Health Services арқылы жұмыс істейтін жаһандық денсаулық сақтау компаниясы. Оның қызметі клиенттердің, тапсырыс берушілердің және пациенттердің денсаулығы мен әл-ауқатын қолдау үшін медициналық қызметтерді, медициналық сақтандыруды және дәріханалық жеңілдіктерді басқаруды біріктіреді. Компания сондай-ақ этикалық денсаулық сақтау мен жасанды интеллект қағидаттарына, денсаулық сақтау саласындағы теңдікке, қоршаған ортаға және қоғамға жауапты басқаруға, сондай-ақ медициналық көмекті ұсыну тәсілдеріндегі инновацияларға назар аударады.

Senior Client Manager, Intergovernmental Organizations – Kuala Lumpur Hybrid

Lead client relationships for European intergovernmental organization accounts at Cigna Healthcare. Drive implementation, renewals, retention, consultative support, and cross-sell growth across international stakeholders.

Сипаттама

  • Act as the primary client contact and trusted relationship owner
  • Oversee the timely implementation of new clients and services
  • Strengthen client relationships with key stakeholder groups
  • Provide clients with consultative guidance
  • Support retention by negotiating contract renewals at sustainable rates
  • Pursue ongoing professional development through training and learning opportunities
  • Contribute to internal projects, organizational strategy, and shared learning
  • Identify and develop up-selling and cross-selling opportunities
  • Match the company’s service offering to client needs while maintaining operational efficiency
  • Coordinate complaint handling and issue resolution with relevant departments
  • Manage a portfolio of European-headquartered intergovernmental organization clients from onboarding through renewal
  • Monitor performance to ensure financial and service objectives are achieved

Талаптар

  • Prior sales or account management experience, ideally in employee benefits, financial services, or consulting
  • Comfort working with data collection and statistical analysis
  • Ability to convert data into practical business insights
  • Strong command of English
  • At least three years of relevant sales, business development, or client management experience in insurance, broking, or consulting
  • Excellent written, verbal, and presentation skills
  • Self-directed with strong organizational abilities
  • Flexible and resilient when working under pressure
  • Empathetic, honest, sincere, and authentic in client interactions
  • Professional, sociable, and comfortable engaging with varied stakeholders
  • Collaborative, accountable, and willing to take ownership
  • Respectful and appreciative of diverse perspectives and cultures
  • Listens carefully and responds constructively to guidance, instructions, and feedback
  • Approaches new tasks and assignments with enthusiasm and a practical, can-do mindset

Артықшылықтар

  • Competitive salary
  • Multicultural hybrid work environment
  • Private medical insurance
  • Employee wellbeing benefits
  • Educational development program

Ұқсас жұмыс орындары

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