Everise
Everise
Everise — денсаулық сақтау, қаржылық қызметтер, технология, саяхат, логистика және сақтандыру салаларындағы клиенттер мен ұйымдарға қолдау көрсететін жаһандық клиент тәжірибесі шешімдерінің провайдері. Оның қызметі денсаулық сақтау саласындағы қолдауды, дәріхана жеңілдіктерін басқаруды, жұмыс күші мен сапаны қамтамасыз етуді басқаруды, киберқауіпсіздікті және рекрутинг процестерін аутсорсинг арқылы жүргізуді қамтиды. Адамға бағытталған тәсілді ұстана отырып, Everise технология мен операциялық сараптаманы біріктіріп, клиенттердің қанағаттануын арттыруға, сондай-ақ өз операциялары аясында әртүрлілікті, инклюзияны және қоршаған ортаға жауапкершілікті дамытуға көмектеседі.

Everise Remote Healthcare Customer Care Representative

Provide remote customer care for Everise members seeking help with healthcare benefits. Resolve questions, document interactions, and support customers from a home-based work environment.

Сипаттама

  • Manage a high volume of inbound calls from client members
  • Respond to questions about healthcare benefits
  • Collect customer information, evaluate needs, provide assistance, and explain relevant products and services
  • Work across multiple systems at the same time
  • Resolve customer concerns using one-call-resolution standards or established escalation procedures
  • Achieve or surpass company and client performance targets
  • Make decisions that balance company policies with client benefit considerations
  • Spot opportunities to improve processes for clients and customers
  • Record call outcomes and customer details accurately as required
  • Adjust effectively to changes in the business environment

Талаптар

  • Successfully pass a drug screening and background check
  • Maintain a dedicated workspace in your home
  • Use a wired Ethernet connection with at least 20 Mb/s download and 10 Mb/s upload speeds; wireless connections are not allowed
  • Have hard-wired broadband service through DSL, cable, or fiber
  • Do not use satellite, microwave, or cellular hotspot internet services
  • Provide your own headset
  • Provide one 21-inch monitor
  • Show a strong commitment to excellent, compassionate customer service, particularly for senior citizens
  • Demonstrate strong analytical and decision-making skills
  • Recognize customer needs and explain products and services clearly
  • Maintain schedule flexibility for weekends, evenings, potential holidays, and occasional overtime
  • Demonstrate strong integrity and dedication to customer satisfaction
  • Fulfill all attendance and reliability expectations
  • Collaborate effectively as part of a team

Артықшылықтар

  • Eligibility to earn additional cash incentives by achieving goals
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k) benefits
  • Accrued paid time off
  • One 21-inch monitor provided by Everise
  • Keyboard provided by Everise
  • Mouse provided by Everise

Ұқсас жұмыс орындары

Guidehouse

Senior Business Process Analyst

Guidehouse

Lead process discovery, improvement, and modernization for Guidehouse federal consulting clients. Shape operating models and implementation requirements across Agile workstreams.

Ашу
Active Nutrition International GmbH

Event Manager, Powerbar Sports Marketing

Active Nutrition International GmbH

Lead Powerbar’s sports marketing events and brand activations at Active Nutrition International, a sports nutrition company. The role covers sponsorships, event operations, budgets, and community engagement.

Ашу
Florida Window and Door

Events Marketing Representative

Florida Window and Door
51 – 200 Қызметкерлер
Бөлшек саудаҚұрылыс

Promote Florida Window & Door’s impact-resistant windows and doors at events and retail locations across Florida. Talk with homeowners and arrange free in-home appointments.

Ашу
GRAIL

Event Operations Specialist

GRAIL

Coordinate blood-draw logistics, inventory fulfillment, and partner operations for GRAIL events. Support busy onsite programs and keep shipping deadlines on track.

Ашу
Delegate Group

Senior .NET Developer, Agentic Engineering

Delegate Group

Build AI-first food management software for gastronomy, catering, and healthcare as a senior .NET developer. Coordinate AI coding agents and ensure their work meets production standards.

Ашу
Guidehouse

Senior Financial Improvement Consultant, Audit Remediation

Guidehouse

Guidehouse consultant supporting federal agency financial audits and remediation. Work spans internal controls, audit readiness, corrective actions, and project delivery.

Ашу
CNO Financial Group

Business Analyst, Sales Technology

CNO Financial Group

Improve CNO Financial Group’s enterprise licensing systems through requirements analysis, testing, reporting, process improvement, and automation.

Ашу
Aspire Living & Learning

Director of Financial Planning and Analysis

Aspire Living & Learning

Lead budgeting, forecasting, financial modeling, and strategic planning at Aspire Living & Learning, a mission-driven nonprofit. Manage financial analysts and provide insights that support organization-wide decisions.

Ашу
Ameriprise Financial Services, LLC

Capital Markets Financial Analysis Manager

Ameriprise Financial Services, LLC
5 001 – 10 000 Қызметкерлер
КонсалтингҚаржыСақтандыру

Lead quantitative financial analysis and modeling for Ameriprise Financial’s Capital Markets Solutions team. Guide risk assessment, model controls, and business decisions using complex investment and insurance data.

Ашу