Michelin
Michelin
Michelin — материалтану саласындағы 130 жылдан астам тәжірибеге негізделген жаһандық өндіруші. Оның полимер-композиттік технологиялары жоғары өнімді шиналар мен ұтқырлық, құрылыс, аэроғарыш, төмен көміртекті энергетика және денсаулық сақтау салаларына арналған компоненттерді қолдайды. Компания кәсіби автопарктерге арналған қосылған құралдар мен жасанды интеллект қызметтерін де әзірлейді, сондай-ақ MICHELIN нұсқаулығындағы мейрамхана және қонақүй ұсыныстары арқылы тәжірибесін өмір салтына қатысты әсерлерге кеңейтеді.

Customer Service Representative at Michelin - Pune Hybrid

Handle customer orders, delivery coordination, claims, and service issues for Michelin in Pune. Support sales through upselling and cross-selling while helping improve customer service processes.

Сипаттама

  • Oversee customer orders and delivery commitments
  • Record and confirm orders based on customer needs, agreements, and service-level requirements
  • Recommend suitable product alternatives when items are discontinued or unavailable
  • Plan and coordinate deliveries with customers and relevant partners
  • Track the customer order portfolio through completion
  • Work with partners to maintain on-time delivery and service commitments
  • Notify customers proactively about delays, disruptions, or service failures and help resolve them
  • Keep customers informed and provide timely follow-up
  • Record, assess, and resolve customer questions and claims
  • Follow up with customers through resolution and confirm closure
  • Conduct basic root-cause analysis and put corrective measures in place
  • Escalate recurring issues to the appropriate internal teams for resolution
  • Recognize opportunities for upselling and cross-selling
  • Follow applicable standards, procedures, internal controls, and embargo requirements
  • Help improve working methods and customer satisfaction continuously

Ұқсас жұмыс орындары

cyberunity AG

Senior IAM Engineer

cyberunity AG

Develop and operate hybrid identity and access management solutions for enterprise customers. Automate integrations at cyberunity AG, a Swiss IT and information security provider.

Ашу
Cisco

Cisco Consulting Engineer

Cisco

Design and deliver secure networking solutions for complex customer environments across the UK. Apply SD-WAN, software-defined access, AI, and automation to improve infrastructure delivery.

Ашу
GE Vernova

Wind Turbine Controls Engineer at GE Vernova, Salzbergen

GE Vernova

Early-career engineer developing wind turbine control software and hardware, with a focus on validation. Supports testing, technical documentation, and resolution of field issues for GE Vernova Wind products.

Ашу
GE Vernova

Wind Turbine System Simulation Engineer – GE Vernova, Salzbergen

GE Vernova

Model and validate wind turbine systems at GE Vernova, supporting component design, risk analysis, and investigations into field failures. This on-site engineering role is based in Salzbergen, Germany.

Ашу
My Hero VA

Bilingual Appointment Setter (Remote, Colombia)

My Hero VA

Make outbound calls in English and Spanish to book school visits for a Florida-based barber education business. This remote Colombia role also includes prospect follow-up and daily administrative work.

Ашу
CONVACT - Agentur für Suchmaschinenoptimierung

Remote Sales Representative – SEO and Google Ads

CONVACT - Agentur für Suchmaschinenoptimierung
1 – 10 Қызметкерлер
B2BМаркетинг

Follow up with leads and cold-call prospective clients for Convact’s SEO and Google Ads agency. Book appointments with online shops and e-commerce businesses across the DACH region.

Ашу
My Hero VA

Remote Customer Service Representative in Mexico

My Hero VA

Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.

Ашу
Yudrio, Inc.

Senior Salesforce Technical Architect

Yudrio, Inc.

Lead secure Service Cloud and Experience Cloud architecture for Yudrio’s federal Salesforce implementation. Guide integrations, platform governance, releases, and Agile delivery.

Ашу