Head of Content and Course Design
EF Education First Teachers
Lead K–12 curriculum development and course production at Efekta Education, overseeing digital and print learning workflows across international markets.
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Sun Life — штаб-пәтері Канаданың Торонто қаласында орналасқан жаһандық қаржылық қызметтер компаниясы. 1865 жылы құрылған компания жеке тұлғаларға, бизнеске және ұйымдарға сақтандыру, инвестициялау, қаржылық кеңес беру, әл-ауқатты басқару, денсаулық сақтау және активтерді басқару шешімдерін ұсынады. Sun Life Солтүстік Америкада, Азияда және Еуропада жұмыс істейді, қаржылық қызметтерді денсаулыққа бағытталған ұсыныстармен ұштастыра отырып, тұрақтылыққа, әртүрлілік пен инклюзияға және қоғамға әсер етуге басымдық береді. Оның ауқымды қызметі қаржы, денсаулық сақтау, консалтинг және онымен байланысты қызметтер салаларында жұмыс істейтін командаларды қолдайды.
Client Success Manager, Baltimore (Hybrid)
Manage Health Navigator benefit solutions for Sun Life clients in a hybrid Baltimore role. Lead implementations, client relationships, escalations, engagement, and retention across employee benefits accounts.
Сипаттама
- Manage daily relationships across an assigned regional portfolio of Health Navigator clients
- Act as the primary contact for group benefit clients, brokers, consultants, and strategic partners
- Work with sales and internal teams to assess client needs and create coordinated service plans
- Guide clients through implementation, enrollment, launch, training, and ongoing service delivery
- Strengthen client relationships through business reviews and check-ins covering satisfaction, utilization, engagement, retention, and growth
- Coordinate work across sales, operations, service, marketing, technical support, and other partner teams
- Take ownership of complex or escalated issues and drive them to timely resolution
- Create and deliver education for clients, brokers, consultants, and sales teams through webinars, meetings, benefit fairs, and other engagement activities
- Support communication campaigns and educational materials that build awareness, encourage adoption, and improve member utilization
- Track eligibility, implementation milestones, utilization, service performance, and satisfaction
- Convert findings into clear reports and practical recommendations
- Represent client feedback internally and suggest improvements to offerings, processes, and client and member experiences
- Keep complete records of client interactions, commitments, risks, and opportunities in the client relationship management system
Талаптар
- Bachelor’s degree or an equivalent combination of education and relevant experience
- At least three years of experience in client success, account management, relationship management, customer support, or a similar client-facing field
- Experience or working knowledge in health solutions, employee benefits, group insurance, healthcare, or a related field is strongly preferred
- Ability to establish credibility and trusted partnerships with clients, brokers, consultants, sales partners, and cross-functional teams
- Excellent verbal, written, presentation, and interpersonal communication abilities
- Sound judgment and effective problem-solving skills
- Strong prioritization, project management, attention to detail, and follow-through
- Ability to apply data, client feedback, and service trends to identify risks and recommend improvements
- Proficiency with Microsoft Office and client relationship management platforms
- Ability to learn new technologies and use digital tools responsibly and effectively
- Willingness to travel up to 15% within the United States, primarily during client open enrollment from August through November
Артықшылықтар
- Discretionary annual incentive opportunity tied to individual and business performance
- Generous vacation and sick leave
- Paid family, parental, and adoption leave
- Medical coverage
- Company-paid life and accidental death and dismemberment insurance
- Disability programs
- Partially paid sabbatical program
- 401(k) employer matching
- Stock purchase opportunities
- Employer-funded retirement account
- Flexible, inclusive, and collaborative workplace
- Support for career development and growth
Ұқсас жұмыс орындары
Consulting Cloud Architect, OpenShift
Red Hat
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Remote English-Spanish OPI/VRI Interpreter
Kreato Global | BPO and Language Solutions
Аргентина
Боливия
Бразилия
Чили
Колумбия
Коста-Рика
Куба
Доминикан Республикасы
Эквадор
Гватемала
Гондурас
Гаити
Мексика
Никарагуа
Панама
Перу
Пуэрто-Рико
Парагвай
Сальвадор
Уругвай
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IT Technician and Client Support Specialist
Taurus SA
Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.
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Remote Executive Assistant, Outreach and Marketing — Philippines
RecruitGo
Филиппин аралдары45 000 ₱ / ай
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Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Америка Құрама Штаттары
Иллинойс119 040 $ – 163 680 $ / жыл
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Credit Control and Collections Analyst
OutforceФилиппин аралдары45 000 ₱ / жыл
ҚашықтанТолық жұмыс күніОрта деңгейАға маманҚажетті Тіл: ағылшын тіліЖинақтарManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
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Sales Executive, Elevators and Car Parking Systems
SPERTON - Where Great People Meet51 – 200 Қызметкерлер
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Salonkee
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