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dentsu Austria
dentsu Austria
51 – 200 Employees
EnterpriseMarketingMedia
dentsu Austria is the Austrian arm of the global Dentsu Group, helping organizations address business transformation, marketing, and sustainable growth. Its work combines research, analysis, media expertise, and integrated solutions to help brands navigate changing markets and create meaningful experiences. As part of an international network, dentsu Austria brings together perspectives across marketing, media, and enterprise services to turn complex challenges into practical opportunities for clients, their audiences, and society.
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VP, Client Partner – Princeton, NJ (Hybrid)

Lead strategic marketing accounts as a VP Client Partner, with responsibility for retention, growth, profitability, executive relationships, and commercial performance. Drive integrated CXM programs, account expansion, and alliance-led growth.

USUnited StatesNJNew Jersey
$197,225 – $230,000 / year
HybridFull-timeLeadEnglish RequiredClient PartnerSales

Description

  • Manage a portfolio of strategic accounts, overseeing satisfaction, retention, margins, forecasts, and annual growth
  • Protect contracted revenue from scope reduction, insourcing, offshore substitution, procurement pressure, and competitor displacement
  • Expand revenue through cross-selling, adjacent services, new buying centers, and expanded agency-of-record scope
  • Develop and own account strategies and growth plans
  • Build and maintain executive relationships with CMOs, CIOs, CFOs, and their leadership teams
  • Coordinate stakeholders across business, technology, operations, vendor management, and procurement
  • Oversee contracts, pricing, profitability, revenue and margin forecasts, and accounts receivable health in Salesforce
  • Connect delivery, solution design, account leadership, and program management to provide a high-touch client experience
  • Collaborate with alliance leaders on account planning, pipeline development, and co-selling
  • Lead Innovation Days, discovery workshops, executive business reviews, and quarterly value reviews
  • Represent the organization through industry events, points of view, workshops, and executive communications
  • Direct Account Directors, Engagement Leaders, and capability teams within a matrix structure
  • Create account strategies covering customer data and CRM integration, content production, B2B transformation, AI and agentic automation, enterprise measurement, and martech migrations
  • Report to the SVP, Growth Officer

Requirements

  • At least 15 years of progressive experience in client services, client management, or enterprise account leadership at an advertising agency, consultancy, marketing services firm, systems integrator, or client-side marketing organization
  • Demonstrated direct P&L responsibility for substantial accounts
  • Proven experience managing $20M-plus books of business and complex, multi-service-line engagements across industries
  • Documented success growing and protecting revenue in challenging conditions
  • Established executive relationships at the CMO, CIO, or CFO level
  • Strong knowledge of CXM and CRM, loyalty, data and analytics, identity, digital marketing, content supply chains, B2B, enterprise AI, and martech
  • Experience leading account teams in a matrix organization without direct reporting authority
  • Commercial expertise in pricing, multiyear deal structures, negotiation, margin protection, forecasting, contracts, and accounts receivable
  • Experience retaining accounts threatened by insourcing, offshore substitution, or competitive displacement
  • Practical understanding of current AI capabilities and their impact on delivery schedules, commercial models, and client expectations
  • Alliance experience with Adobe, Salesforce, or a similar platform partner, including joint planning and co-selling
  • Bachelor’s degree required
  • Willingness to work regularly onsite at the client location in Princeton, New Jersey

Benefits

  • Medical, vision, and dental coverage
  • Life insurance
  • Short- and long-term disability coverage
  • 401(k) plan
  • Flexible paid time off
  • At least 15 paid holidays annually
  • Paid sick and safe leave
  • Paid parental leave
  • Discretionary incentive compensation
  • Flexible work arrangements
  • Opportunities for in-person collaboration
  • Office attendance options determined by location and business needs

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