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City Wide Facility Solutions Jacksonville
City Wide Facility Solutions Jacksonville
51 – 200 Employees
ConstructionHealthcareLogistics
City Wide Facility Solutions Jacksonville provides integrated facility management for organizations that need dependable cleaning, janitorial, and maintenance support. Its service offering spans more than 20 facility services, coordinated through a single point of contact who helps manage communication and projects from start to finish. The company serves varied environments, including auto dealerships, clean rooms, commercial offices, and medical facilities, as part of City Wide’s presence across the United States and Canada.
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Vice President, Enterprise Account Management — Remote Kansas

Lead City Wide’s enterprise account management strategy, team, and financial performance while expanding national and regional client relationships. Drive retention, renewals, franchise alignment, and profitable growth across the enterprise portfolio.

USUnited StatesKSKansasRemoteFull-timeLeadEnglish RequiredAccount ManagerSales

Description

  • Define the strategic direction, priorities, objectives, and long-term growth plan for Enterprise Account Management
  • Lead, mentor, and develop the Enterprise Account Management team
  • Coordinate with field operations and franchise leaders to match account growth with capacity, service quality, and client expectations
  • Manage the enterprise pipeline and lifecycle processes spanning qualification, conversion, onboarding, expansion, retention, and renewal
  • Direct departmental budgets, forecasts, P&L results, profitability, and revenue goals
  • Cultivate executive relationships with enterprise account decision-makers
  • Expand the number and value of locations awarded through existing enterprise client relationships
  • Assess market developments, customer requirements, competitive dynamics, and potential growth areas
  • Maintain consistently high standards for Quarterly Business Reviews
  • Present City Wide’s enterprise solutions to key national and regional accounts
  • Work with Marketing, Legal, Franchise Support, Operations, and other internal teams to provide a consistent client experience
  • Define, track, and communicate performance indicators to executive leadership
  • Increase franchise participation and confidence in the Enterprise Account Management program
  • Travel about 30% for enterprise customers, franchise partners, strategic meetings, and team development
  • Deliver results across revenue growth, retention, renewals, satisfaction, expansion, team performance, franchise engagement, budgets, forecast accuracy, profitability, and revenue targets

Requirements

  • Bachelor’s degree required; an MBA or related advanced degree is preferred
  • At least 10 years of progressive leadership experience in sales, strategic account management, customer success, or business development
  • Track record of leading, coaching, and developing high-performing teams
  • Experience building, scaling, or transforming an enterprise, national accounts, strategic accounts, or key account management function
  • Strong experience overseeing P&L performance, budgets, forecasting, profitability, and revenue targets
  • Ability to establish credibility and influence with senior executives and C-suite decision-makers
  • Experience managing complex, multi-location client relationships and extended sales or service cycles
  • Excellent verbal, written, presentation, negotiation, and executive communication abilities
  • Strategic perspective with the ability to turn long-term vision into priorities, measurable plans, and reliable execution
  • Strong analytical capability and comfort applying data to account strategy, performance management, and business decisions
  • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, plus CRM platforms
  • Preferred: background in a multi-location, franchise, facilities services, business services, or other service-based industry
  • Preferred: experience supporting distributed field operations or franchise partners
  • Preferred: experience selling or managing enterprise relationships across national and regional markets

Benefits

  • Bonus
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Paid time off (PTO)
  • 401(k)
  • Flexible work atmosphere
  • Ongoing learning and development
  • Paid time to support charities of choice

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