LogoFresh Jobs Ahead
Five Star Solutions
Five Star Solutions
1,001 – 5,000 Employees
HealthcareInsuranceTravel
Five Star Solutions provides outsourced customer experience and contact center services for organizations that need scalable, secure support operations. Its teams combine experienced customer service agents with CX technology and intelligent automation to deliver customer care, technical support, dispatch, data entry, business continuity, and AI-enabled self-service. The company supports clients across healthcare, fintech, retail, travel, government, and insurance, with onshore, nearshore, and offshore delivery models and workflows designed for regulated environments, including SOC 2-, PCI-, and HIPAA-aligned operations.
LinkedIn
Company Jobs

Temporary Part-Time Evening Customer Service Representative

Provide remote customer support for Five Star Call Centers, responding to calls about debit card incentives, orders, and account balances. The part-time schedule includes weekday evenings and alternating weekends.

USUnited StatesALAlabamaIDIdahoIAIowaKSKansasLALouisianaMIMichiganMSMississippiMOMissouriNENebraskaNVNevadaNCNorth CarolinaNDNorth DakotaOHOhioOKOklahomaPAPennsylvaniaSCSouth CarolinaSDSouth DakotaTNTennesseeTXTexasUTUtahVAVirginiaWVWest VirginiaWIWisconsinWYWyoming
$14 / hour
RemotePart-timeSeniorLeadEnglish RequiredCustomer Support

Description

  • Handle customer calls about Five Star Call Centers clients’ products and services.
  • Deliver helpful, professional customer service.
  • Answer questions about debit card incentives, orders, and balances.
  • Respond promptly to high volumes of inbound calls.
  • Use communication scripts to address different topics.
  • Clarify customer needs, research inquiries, and offer solutions or alternatives.
  • Use company and client resources to handle calls accurately.
  • Recommend additional products when appropriate.
  • Switch between tasks efficiently while staying composed.
  • Arrive punctually and attend all scheduled shifts.
  • Keep customer interactions positive and professional.
  • Cross-train when requested.

Requirements

  • Customer service or support experience of 3–6 months is preferred.
  • Call center or office experience of 3–6 months is a plus.
  • Basic computer skills.
  • Ability to learn quickly and work independently.
  • Strong phone and verbal communication skills, with active listening.
  • Must be at least 18 years old.
  • A background check will be required in accordance with state and federal laws.
  • Must be able to use a personal device for work (BYOD).
  • Must be available on the first and last business day of each month.
  • Must be available Monday through Friday, 3 p.m.–7 p.m. CST, and every other weekend.

Benefits

  • Additional $1 per hour for night and weekend shifts.
  • Paid training, typically lasting 2–5 days from 8 a.m. to 5 p.m. CST.

Related Jobs

Acxiom

Principal Software Architect, Identity Resolution

Acxiom
1,001 – 5,000 Employees
H1B Visa SponsorConsultingFood & BeverageHealthcare
USUnited StatesRemoteFull-timeLeadEnglish RequiredFull-stack EngineerSoftware Engineer
ApacheAWSCloudDistributed SystemsDockerJavaKubernetesMicroservicesPythonScalaSparkSQLTerraform

Lead architecture for Acxiom’s enterprise identity resolution platforms, distributed systems, and data services. Shape solutions built with Java, Python, Scala, AWS, Spark, Snowflake, and Databricks.

Open
TIAA

Senior Lead Cloud Engineer, Financial Crime Compliance

TIAA
H1B Visa SponsorFinanceInsuranceWealth Management
USUnited StatesNJNew Jersey
$141,000 – $185,000 / year
HybridFull-timeSeniorEnglish RequiredFull-stack EngineerSoftware Engineer
AnsibleAWSCloudGoGoogle Cloud PlatformJavaJavaScriptNode.jsPythonRubyTerraform

Lead TIAA’s AI-enabled cloud transformation for Financial Crimes Compliance, shaping architecture, automation, and governance across enterprise systems. The role focuses on AWS or Google Cloud and combines technical leadership with hands-on engineering.

Open