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OpenAI
OpenAI
201 – 500 Employees
H1B Visa SponsorArtificial IntelligenceEnterpriseSaaS
OpenAI is an artificial intelligence research and technology company building advanced AI systems with a focus on safety and responsible development. Its products include ChatGPT, which supports everyday and complex professional tasks, and an API platform that enables businesses and developers to integrate AI models into their own applications. Operating across artificial intelligence, SaaS, and enterprise technology, OpenAI combines research, product development, and efforts to improve how AI systems are governed and used.
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Senior Internal Communications Lead, Enterprise & Growth at OpenAI (Hybrid)

Lead internal communications for OpenAI’s Enterprise & Growth portfolio by shaping executive narratives, guiding sensitive organizational changes, and translating customer impact for employees. Partner across the company to strengthen understanding, engagement, morale, and trust.

USUnited StatesCACaliforniaNYNew York
$216,000 – $240,000 / year
HybridFull-timeSeniorEnglish RequiredCommunications
Spark

Description

  • Own and deliver the internal communications strategy for the Enterprise & Growth portfolio.
  • Identify high-impact communications opportunities and lead programs from recommendation through execution and evaluation.
  • Advise senior leaders and develop leadership updates, narratives, and presentations.
  • Recommend appropriate framing, timing, and channels while ensuring accuracy, clarity, and transparency.
  • Create communications plans for leadership transitions, organizational changes, and shifting business priorities.
  • Collaborate with People, Legal, External Communications, and other cross-functional partners.
  • Explain decisions, prepare leaders, and anticipate employee questions.
  • Lead company-wide storytelling programs featuring users and customers.
  • Demonstrate how people and organizations use OpenAI technology and what employees can learn from those experiences.
  • Create engaging formats that encourage participation and generate ideas.
  • Consolidate employee questions and feedback from Slack, leadership forums, and other channels.
  • Recommend responses and evaluate whether communications improve understanding, morale, and trust.
  • Adjust communications as priorities and available information evolve.
  • Keep stakeholders current on decisions and follow-up actions.
  • Support shared priorities and help advance the broader Internal Communications function.

Requirements

  • 10+ years of relevant experience in internal communications, executive communications, marketing communications, operations, or a related discipline.
  • Proven ownership of complex communications programs.
  • At least 1–2 years of people management experience.
  • Experience advising senior leaders.
  • Ability to build trust through thorough preparation, discretion, and strategic counsel.
  • Exceptional writing and editorial judgment.
  • Ability to communicate business strategy and complex decisions with clarity.
  • Ability to adapt communications to different leadership voices.
  • Ability to produce high-quality work under short deadlines and incorporate detailed feedback.
  • Curiosity about business growth and how people use technology.
  • Strong program leadership, ownership, and adaptability.
  • Ability to structure ambiguous work and execute with limited direction.
  • Sound judgment and resilience in high-pressure situations.
  • Ability to work from a US office three days per week.
  • Careful handling of sensitive, confidential, and consequential work.

Benefits

  • Equity compensation.
  • Performance-based bonuses for eligible employees.
  • Medical, dental, and vision coverage for employees and families, including employer contributions to Health Savings Accounts.
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts for parking and transit expenses.
  • 401(k) retirement plan with an employer match.
  • Paid parental leave of up to 24 weeks for birth parents and 20 weeks for non-birthing parents.
  • Paid medical and caregiver leave of up to 8 weeks.
  • Paid time off, including flexible PTO for exempt employees and up to 15 days annually for non-exempt employees.
  • 13 or more paid company holidays.
  • Several paid, coordinated office closures during the year for focus and recovery.
  • Paid sick or safe time of 1 hour per 30 hours worked, or more where required by applicable state or local law.
  • Mental health and wellness resources.
  • Employer-paid basic life and disability insurance.
  • Annual stipend for learning and development.
  • Daily office meals and meal delivery credits where eligible.
  • Relocation assistance for eligible employees.
  • Charitable donation matching and wellness stipends may be available.
  • Immigration and sponsorship support may be available depending on individual circumstances.

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