Specialty Sales Manager, France (Remote)
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Grow adoption of Intuitive’s da Vinci surgical system across specialties in France. Build surgeon expertise through training, clinical partnerships, and targeted sales development.
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AVL is a global engineering and manufacturing company focused on automotive and mobility technology. Its teams develop solutions for electric and hybrid powertrains, automated and connected mobility, and advanced driver assistance systems, combining software development with testing and validation. Through engineering centers around the world, AVL works on transportation systems designed to support more sustainable and climate-neutral mobility.
Senior In-House Sales Team Leader at AVL DiTEST
Lead AVL DiTEST’s Customer Care team in a hybrid Germany-based role within a manufacturer of measurement, testing, and diagnostic technology. Oversee daily operations, KPI performance, and efficient order processing.
Description
- Lead, coach, and develop the operational Customer Care team
- Deliver a strong customer experience from initial inquiry through order completion and resolution
- Oversee daily operations while tracking relevant KPIs and SLAs
- Resolve escalations and support key accounts through clear, solution-focused communication
- Manage order processing, including order entry, schedule tracking, and coordination with Logistics, Service, and internal stakeholders
- Improve customer-journey processes through digitalization and efficiency initiatives
- Partner with Sales, Engineering, Product Management, and Finance
- Support daily operations, especially when handling complex customer inquiries
Requirements
- Completed degree or equivalent vocational training, preferably in a technical, commercial, or operations-related field
- Leadership experience or demonstrated leadership potential in an operational setting such as Customer Care, Service, Logistics, Order Processing, or Production
- Strong commitment to customer-focused service
- Excellent communication and problem-solving abilities
- Interest in organizing and developing operational teams while improving processes
- Proficiency with KPIs, SLAs, and digital tools
- Very good German language skills
- Good English language skills
Benefits
- Flexible working hours, flexitime, and selected remote-working days
- Autonomous business unit with flat hierarchies and the support of a global corporation
- Open, development-focused teams with an established feedback culture
- 30 days of annual leave
- Attractive employee discounts
- Free parking with charging points for electric vehicles and e-bikes
- Urban Sports Club membership
- JobRad bicycle leasing
- Broad opportunity to take initiative and make decisions
- Agile working environment
- Fast decision-making processes
- Open communication and transparent collaboration
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