Questex
Questex
Questex is an information and events company serving the experience economy. Its portfolio brings together in-person and digital conferences, tradeshows, newsletters, websites, and content-marketing programs for professionals and vendors in fields including healthcare, hospitality, travel, experiential technology, and wellness. Through live events, digital communities, audience targeting, and analytics, Questex helps industry participants find relevant products, exchange expertise, and build commercial connections.

Senior Event Operations Manager - Remote, United States

Lead logistics, vendors, safety, budgets, and production for Questex events serving 500 to 5,000 attendees. This full-time U.S.-remote role uses Cvent and Smartsheet to coordinate complex live experiences.

Description

  • Lead logistics, vendor coordination, and delivery for major Questex events serving 500 to 5,000 attendees, with budgets reaching $2 million.
  • Coordinate operational communications by sharing deadlines, monitoring workflow changes, and distributing show-team requirements across departments.
  • Build and maintain detailed work-order schedules and timelines in Smartsheet for live, cross-functional visibility.
  • Act as the main operational contact for venues and decorating contractors.
  • Coordinate facility and utility services, including electricity, internet, plumbing, rigging, and decorator support.
  • Direct non-sponsored fulfillment for activations, Show Management spaces, and evening programs.
  • Manage external partners providing floral, transportation, décor, and security services.
  • Create and execute event Health & Safety and Security plans.
  • Advance sustainability programs through ongoing measurement and reporting.
  • Complete food and beverage orders and review Banquet Event Orders.
  • Administer hotel room blocks through Cvent when required.
  • Oversee invoice workflows and event operations budget control.
  • Direct the full production, placement, and management process for event signage.
  • Work with internal stakeholders, show management, and external suppliers to deliver complex activations and evening events.

Requirements

  • A demonstrated history of managing complex live events, generally with at least five years of experience and attendee counts from 500 to 5,000.
  • Practical experience with Cvent for registration, hotel housing, and attendee administration.
  • Practical experience with Smartsheet for project management, operational monitoring, and schedule coordination.
  • Experience overseeing and reconciling operational budgets of up to $2 million.
  • Strong knowledge of venue utility orders, general service contractors such as GES, rigging, internet and telecommunications, and health and safety requirements.
  • Experience processing invoices, reconciling finances, and reviewing Banquet Event Orders.
  • Highly effective communication across multiple teams and functions.
  • Meticulous attention to detail and the ability to adapt rapidly during high-pressure live events.
  • Excellent written and spoken communication skills.
  • A commitment to diversity, inclusion, and belonging.
  • Availability for occasional evening and holiday work.
  • Authorization to work in the United States without current or future sponsorship.
  • Questex cannot provide visa sponsorship.

Benefits

  • 15 to 20 vacation days, based on years of service.
  • 12 paid holidays.
  • Medical, dental, vision, life, and other health and welfare benefits.
  • FitOn Health membership with access to premium digital wellness classes.
  • Cariloop membership to help employees manage caregiving responsibilities.
  • Parental leave.
  • Online learning library with more than 16,000 employee development courses.
  • Mental health support through Talkspace and the Employee Assistance Program.
  • 401(k) plan with matching contributions and educational webinars from the plan provider.
  • Mission-focused culture with an enthusiastic, professional team.
  • Work-life balance.
  • Partner discounts.
  • Flexible, adaptable work environment.
  • Remote work arrangement.

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