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Marsh McLennan is a global professional services firm working across risk, strategy, and people-related advisory services. Its businesses include Marsh, which provides insurance brokerage and risk management; Guy Carpenter, focused on reinsurance and capital strategies; Mercer, serving clients in health, wealth, and career consulting; and Oliver Wyman, specializing in strategy, economics, and brand consulting. With a workforce of more than 85,000 employees worldwide, Marsh McLennan brings together expertise across finance, consulting, marketing, and related professional services. The company’s hiring landscape spans roles supporting client advisory, risk analysis, business strategy, consulting, and operational teams across its four businesses.
Claims Consultant, Liability and Property — Sydney (Hybrid)
Manage public liability, professional indemnity and property claims for Marsh Australia’s local government clients. This hybrid Sydney role covers investigations, reserving, costs and negotiations.
Description
- Oversee a mixed portfolio of public liability, professional indemnity and property claims from start to finish.
- Investigate claims and set accurate reserves.
- Monitor and manage claim costs.
- Negotiate with third parties.
- Build and maintain strong client relationships.
- Develop relationships with brokers, underwriters, reinsurers and other internal and external stakeholders.
- Provide claims management services to local government clients, with an emphasis on liability claims.
Requirements
- At least three years of claims experience.
- Clear written and verbal communication skills.
- A strong customer service orientation.
- Able to stay calm under pressure and adapt working arrangements when needed.
- Able to work in Australia.
- Have appropriate approval to work in Australia.
- Successful candidates must pass criminal and bankruptcy checks before starting.
- Relevant tertiary study in law, business or commerce, loss adjusting, or ANZIIF is valued but not essential.
- Experience handling public liability or casualty claims is valued but not essential.
- Previous client-facing experience is valued but not essential.
Benefits
- Professional development opportunities.
- Engaging work with supportive leaders.
- An inclusive and energetic workplace culture.
- Flexible working arrangements.
- Career development opportunities.
- Well-being benefits and rewards.
- Hybrid working options.
- Remote working flexibility.
- Office-based collaboration, connections and professional development opportunities.
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