Emma – The Sleep Company
Emma – The Sleep Company
501 – 1,000 Employees
Food & BeverageHealthcareWellness
Emma – The Sleep Company develops sleep and wellness products through a combination of research, technology, and e-commerce. Founded in 2013 to help people improve their sleep, the company is known for scientifically developed mattresses and continues to explore new approaches, including AI-powered sleep solutions and audio designed to support rest. With an international employee community, growing retail presence, and work spanning healthcare, wellness, and consumer products, Emma offers career opportunities across a range of professional disciplines.

Accounts Receivable Accountant

Manage billing, collections, credit control and revenue recognition for an EMEA market at Emma, a global direct-to-consumer sleep company. Oversee debt reporting and support the month-end close.

Description

  • Manage the full accounts receivable cycle in one market, from billing through cash collection.
  • Oversee collections and credit control, including overdue balances, payment reminders and client disputes with external BPO partners.
  • Ensure accurate revenue recognition and support a timely, dependable month-end close.
  • Coordinate ticket-based inquiries, making sure requests are assigned, tracked and resolved promptly.
  • Report on total debt, DSO, major debtors, average payment time and collections.
  • Track key measures such as balances over 15 days past due, backlog recovery, collection effectiveness and total overdue debt.
  • Build relationships with clients and internal teams, and lead Sales discussions on debt, market conditions and recovery priorities.
  • Improve accounts receivable processes while following company policies and applicable regulations.
  • Report to the Accounts Receivable Manager and work with Wholesale EU, Operations, Customer Excellence and Controlling.

Requirements

  • Bachelor’s or master’s degree in accounting, finance, management or a related discipline.
  • At least two years of experience in accounting operations, accounts receivable, billing, collections or credit control; B2B or wholesale experience is preferred.
  • Practical experience with billing and customer communication in credit control or collections, including negotiating payment arrangements.
  • Good knowledge of the order-to-cash cycle and accounting, including revenue recognition and month-end close.
  • Self-directed and proactive problem-solving skills.
  • Organized thinking, sound prioritization, ability to connect debt trends with clients and markets, and clear communication with stakeholders at all levels.
  • Fluent English; French is a strong advantage.

Benefits

  • Ownership of meaningful work with the scope to make an impact and drive change.
  • Ongoing development through practical experience, mentoring, formal training and learning resources such as the Learning Hub and Nilo.
  • A supportive community of ambitious colleagues, with opportunities to learn, contribute and connect through regular work and team events.
  • An international workplace with varied perspectives across four offices and more than 70 nationalities.
  • Private health insurance and 24 vacation days annually, plus one additional day per year worked up to 29 days total.
  • Flexible hybrid work, including up to 22 remote days each quarter.
  • Modern, pet-friendly office in Parque das Nações, Lisbon.

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