Nokia is a global B2B technology company focused on telecommunications, enterprise networking, and digital infrastructure. It develops secure and resilient network solutions for service providers, businesses, and public-sector organizations, helping connect people, machines, and devices at scale. Its work includes 5G, artificial intelligence, and quantum-safe networking, alongside research and long-term technology development through Nokia Bell Labs. Job seekers exploring Nokia may find opportunities connected to network engineering, telecommunications, enterprise technology, infrastructure, and advanced research.
AI and Business Process Transformation Trainee
At Nokia, support digital process improvement with AI, automation, and data. Help develop workflows, dashboards, and learning materials for a global connectivity business.
Description
- Map processes and pinpoint opportunities for AI, automation, and data to reduce friction and improve decisions.
- Work with Digital Office colleagues to turn business needs into user stories, requirements, prototypes, and practical improvements.
- Use AI responsibly to improve workflows, knowledge access, reporting, governance, and portfolio management while considering people, quality, security, and compliance.
- Build and test automations with Microsoft Power Platform, ServiceNow, SharePoint, Power BI, Copilot, and approved AI tools.
- Develop dashboards, reports, and insights that inform evidence-based decisions and demonstrate value.
- Create guidance, demos, communications, and learning materials to encourage adoption of new processes and AI-enabled practices.
- Measure efficiency gains, shorter cycle times, quality improvements, user adoption, and lessons learned.
- Explore emerging technologies, share findings, seek feedback, and improve your work.
Requirements
- A degree in computer science, engineering, information systems, data, business, management, or a related discipline.
- A strong interest in generative AI, automation, data analytics, digital transformation, and using technology to improve work.
- Energy and ability to handle multiple priorities, take ownership, and deliver high-quality work in a fast-paced setting.
- A learning mindset, with the ability to pick things up quickly, welcome feedback, and step beyond your comfort zone.
- Resilience and flexibility as requirements change, experiments encounter setbacks, or change takes time.
- Professional fluency in English.
- Exposure to generative AI tools, prompt design, AI agents, or responsible AI principles.
- Experience with Power BI, Power Apps, Power Automate, ServiceNow, SharePoint Online, SQL, Python, process modelling, or workflow automation.
- Familiarity with Agile practices, user stories, design thinking, project work, or change and adoption activities.
- A portfolio, prototype, dashboard, automation, or university project that shows curiosity and initiative.
Benefits
- Flexible hybrid work arrangements.
- A meal allowance for daily expenses.
- Well-being programs for mental and physical health.
- Opportunities to participate in and receive support from Nokia Employee Resource Groups (NERGs).
- Employee Growth Solutions for personalized career and skills development.
- Access to a diverse group of coaches and mentors.
- A learning environment that supports personal growth and professional development in and beyond the role.