LogoFresh Jobs Ahead
Argano
Argano
1,001 – 5,000 Employees
Artificial IntelligenceConsultingEnterprise
Argano is a digital transformation and management consulting firm that helps enterprises improve operations through business strategy, performance consulting, and technology implementation. Its services span cloud migration, application development and support, ERP and business applications, and managed services. Argano also works across generative and agentic AI, AI orchestration and governance, data engineering, warehousing, and business intelligence, helping organizations incorporate these capabilities into operational workflows. Its work serves clients in supply chain and logistics, retail and consumer goods, manufacturing, healthcare and life sciences, financial services, and construction.
LinkedIn
Company Jobs

Senior Director of Client Engagement, Canada (Remote)

Lead strategic client accounts at Argano, a digital consultancy. Build executive relationships, guide service delivery, grow revenue, and strengthen long-term partnerships.

CACanada
$190,000 – $225,000 / year
RemoteFull-timeSeniorEnglish RequiredDirector

Description

  • Build and sustain executive relationships with key client stakeholders.
  • Advise clients on strategic direction and solutions that advance their business goals.
  • Create and deliver account plans that grow current engagements and uncover new revenue.
  • Strengthen client satisfaction, retention, and lasting partnerships through active account management.
  • Work with delivery teams to deliver projects, programs, and managed services successfully.
  • Coordinate with sales, consulting, delivery, and recruiting teams to match capabilities and resources to client needs.
  • Run executive business reviews, sharing performance data, project updates, risks, and strategic advice with client leaders.
  • Oversee contract negotiations, renewals, statements of work, and commercial discussions.
  • Track engagement health and address risks to client outcomes early.
  • Contribute to proposals, client presentations, and business development efforts.
  • Find ways to broaden services and deepen client relationships.
  • Coach and develop Client Engagement Managers and other client-facing staff.
  • Help shape organizational plans, forecasts, and strategic growth efforts.
  • Follow industry developments, emerging technologies, and market trends to better support clients.

Requirements

  • Bachelor’s degree in business administration, management, information technology, or a related discipline.
  • At least 12 years of experience in client engagement, consulting, account management, professional services, or business development.
  • At least 7 years leading strategic client relationships and customer-facing teams.
  • Track record of managing and expanding multimillion-dollar client accounts.
  • Evidence of meeting revenue growth, client retention, and profitability goals.
  • Executive presence and ability to influence senior and C-suite stakeholders.
  • Strong communication, presentation, negotiation, and relationship-building skills.
  • Solid financial and operational management experience, including forecasting, budgeting, and revenue planning.
  • Background leading complex consulting, transformation, or professional services engagements.
  • Willingness to travel as needed for client work and business development.
  • Experience in consulting, technology services, professional services, or business transformation.
  • Knowledge of enterprise business applications and digital transformation initiatives.
  • Experience managing strategic enterprise accounts.
  • Ability to lead cross-functional teams in a matrixed organization.

Benefits

  • Equal opportunity employer.
  • Travel as needed to support client work and business development.

Related Jobs