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20four7VA
20four7VA
51 – 200 Employees
ConsultingLogisticsMarketing
20four7VA provides remote virtual assistant services for businesses seeking flexible operational support. Its team works across administrative tasks, business operations, marketing, logistics, and technical assistance, giving clients access to customizable staffing support as their needs evolve. The company serves organizations of different sizes and focuses on helping them delegate essential work while maintaining attention on broader business priorities.
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Remote Medical Administrative Assistant, Remittance and Payments (Philippines)

Remote contract role supporting healthcare clients with insurance verification, claims processing, remittance posting, and payment reconciliation. Serves medical practices and referral partners from the Philippines.

PHPhilippinesRemoteContractJuniorMiddleNo degree requiredEnglish RequiredAdministrative Assistant

Description

  • Confirm patient insurance coverage before scheduled appointments
  • Maintain accurate insurance policy, eligibility, and patient coverage records
  • Request current insurance documents and identify missing or conflicting information
  • Correct, resubmit, and monitor rejected, denied, incomplete, or unpaid claims
  • Record claim corrections, resubmissions, follow-ups, and communications with insurers
  • Review remittance advice, Explanation of Benefits statements, and payer payment summaries
  • Record insurance payments, adjustments, patient balances, and related account changes
  • Detect denied claims, underpayments, overpayments, and other payment variances
  • Match insurance payments with remittance reports and patient account records
  • Investigate outstanding balances and account discrepancies while maintaining ledgers and notes
  • Assist with month-end payment and account reconciliation
  • Follow up with insurers through direct contact or payer portals on delayed, denied, partial, or unresolved claims
  • Respond to patient billing questions and prepare account details for follow-up
  • Keep documentation, trackers, spreadsheets, claim logs, billing reports, and reconciliation records current
  • Handle electronic communications with practices, referral sources, insurers, and authorized healthcare stakeholders
  • Prepare and transmit approved visit, referral, intake, assessment, progress, attendance, treatment, discharge, and insurance documents
  • Use accurate, professional, prompt, confidential communications through approved channels
  • Refer complex billing, privacy, clinical, and communication issues to management or the appropriate clinician
  • Follow privacy, confidentiality, HIPAA, Bermuda PIPA, and client data-handling requirements
  • Immediately report suspected privacy breaches or unauthorized disclosures
  • Provide services under an independent contractor agreement, Master Services Agreement, and Statement of Work

Requirements

  • At least 2–3 years of experience in medical administration, medical billing, insurance verification, or healthcare revenue cycle support
  • Experience handling insurance claims, remittance posting, payment reconciliation, and patient accounts
  • Experience communicating with medical practices, referral sources, insurers, and healthcare administrative teams
  • Solid knowledge of insurance terminology, Explanation of Benefits statements, claim processing, payer workflows, and medical billing procedures
  • Working knowledge of patient-information privacy and confidentiality requirements, including HIPAA principles and Bermuda PIPA requirements
  • High level of accuracy and attention to detail
  • Strong written and spoken English communication skills
  • Ability to protect and appropriately handle sensitive patient, clinical, insurance, and financial information
  • Effective organization and time management skills
  • Experience working independently in a remote setting
  • Proficiency with medical billing and practice management software
  • Proficiency using payer and insurance carrier portals
  • Working knowledge of Google Workspace and Microsoft Office
  • Experience using email and secure communication platforms
  • Proficiency with Google Sheets, Excel, internal claim trackers, billing reports, and reconciliation logs
  • A near-native English accent is preferred
  • Applicants from the Philippines are preferred
  • Healthcare, physical therapy, or medical practice experience is preferred

Benefits

  • Competitive compensation rates
  • Weekly payment schedule
  • Multiple open roles may be available
  • Free training and upskilling opportunities
  • Ongoing support and guidance
  • Access to a supportive community
  • Remote work arrangement
  • Flexible scheduling aligned with client-preferred hours by mutual agreement
  • Contractor payments processed through 20four7VA under the engagement terms

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