My Hero VA
My Hero VA
My Hero VA is a remote staffing and matching service that helps businesses find vetted virtual assistants for roles including executive support, media buying, video editing, and sales. The company manages candidate sourcing, screening, and presentation, serving organizations across consulting, logistics, and marketing. Its pay-after-hire approach removes upfront fees, while a six-month performance guarantee is designed to reduce hiring friction for teams looking to scale their operations without extending working hours.

Remote Healthcare Virtual Assistant (Mexico, Part-Time)

Manage caregiver documentation, credentials, and training coordination for a U.S. staffing agency. This remote role is based in Mexico and offers 25 hours per week.

Description

  • Check reports for missing caregiver documents and incomplete training
  • Gather certifications, fingerprint cards, required forms, and training records
  • Upload documents to caregiver profiles and keep files accurate
  • Schedule required caregiver training, including CPR classes
  • Follow up with caregivers about attendance, completed training, and outstanding paperwork
  • Monitor email, text messages, and internal team messages throughout the workday
  • Reply professionally, using existing templates when appropriate
  • Record pending items, follow-ups, and next steps clearly
  • Make occasional calls to resolve outstanding items
  • Review files carefully to prevent missing or misfiled documents
  • Coordinate training attendance and records without teaching classes

Requirements

  • Prior experience in administrative support, document management, training coordination, or a similar role
  • Strong attention to detail and a consistent record of accurate work
  • Ability to learn established procedures and handle daily tasks independently
  • Working knowledge of Microsoft Excel and confidence using online systems
  • Ability to work with email, shared files, CRM platforms, and messaging tools
  • Strong written English and clear spoken English for occasional calls
  • Strong organizational and follow-up skills
  • Availability for 25 hours per week, Monday through Friday, during Phoenix, Arizona business hours
  • Healthcare staffing, home care, or similar industry experience is highly preferred
  • Experience tracking caregiver credentials, onboarding documents, or required training is highly preferred
  • Familiarity with SharePoint and Outlook is highly preferred
  • Spanish proficiency is highly preferred

Benefits

  • Opportunity to grow into a full-time position, depending on performance and business needs

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