Accounting Associate
EXCO
Manage a varied client portfolio at EXCO, a French audit, accounting and consulting network. Prepare tax filings and annual accounts, and advise business owners.
Open
Republic Services provides environmental solutions for residential and business customers, with work spanning recycling, waste management, sustainability, and related logistics services. Its operations include solid waste and hazardous waste treatment, dumpster rental, and emergency response, supported by a large team focused on helping communities and organizations manage materials responsibly and maintain cleaner, safer environments.
Remote Associate Account Manager, Republic Services
Retain commercial and industrial waste service customers through calls, renewals, and ongoing account support. Grow customer relationships by promoting services and using Salesforce to track sales activity.
Description
- Build and retain relationships with existing commercial and industrial waste service customers.
- Handle inbound and outbound calls to retain smaller, less complex accounts.
- Expand customer use of Republic Services offerings by selling its full range of products.
- Stay informed about company services, business lines, pricing structures, and offers.
- Renew contracts to extend customer relationships and improve profitability.
- Address cancellation requests in line with established escalation procedures.
- Discuss company pricing initiatives with customers.
- Use Salesforce each day to schedule and record calls, meetings, and proposals.
- Record customer emails and work to limit rate restrictions and customer credits.
- Meet with the Sales Manager regularly to review retention work, progress toward goals, and key customer relationships.
- Complete other related duties as assigned.
Requirements
- High school diploma or GED required.
- Zero to two years of customer service experience required.
- Waste or transportation industry experience preferred.
- Knowledge of available services, business lines, pricing structures, and offers.
- Proficiency with Salesforce.
- Ability to handle inbound and outbound customer calls.
- Ability to renew contracts and respond to cancellation requests.
- Ability to sell the full range of Republic Services products.
- Ability to record customer emails and limit rate restrictions and customer credits.
Benefits
- Comprehensive medical coverage.
- Dental coverage.
- Vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability coverage.
- Life insurance.
- Accidental death and dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- 401(k) plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
- Paid time off (PTO).
- Sales commission plan with a 30% annual target bonus.
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