APL Logistics
APL Logistics
APL Logistics is a global supply chain and logistics company that develops end-to-end solutions for automotive, consumer, and industrial markets. Its services include order management, transportation, distribution and fulfillment, customs brokerage, and global trade compliance. Drawing on more than four decades of experience and operations across over 60 countries, the company focuses on scalable, adaptable approaches to complex supply chain needs, alongside commitments to sustainability and diversity, equity, and inclusion.

Process Associate, GBS Finance Operations – Accounts Receivable

Support billing and accounting for APL Logistics’ global operations, including cargo-release updates and invoice processing. Resolve billing disputes, manage service-level targets, respond to stakeholder queries, and provide team coverage.

Description

  • Prepare accurate, customized customer statement billings within service-level agreements.
  • Record accounting entries accurately and on time.
  • Update cheque, amount, release order, and cargo-release details in GFF against HBL within four hours, or within two hours for urgent cases.
  • Monitor and clear Freight Cashier and functional mailbox emails each day.
  • Resolve billing disputes promptly to prevent collection delays.
  • Prepare credit memos, void invoices, and upload invoices.
  • Void invoices at the request of origins, collectors, or other stakeholders.
  • Retrieve information from systems and share it with stakeholders.
  • Respond to and resolve emails on the same day.
  • Cover for teammates and the team leader during absences.
  • Meet service-level agreements and key performance indicators.
  • Escalate unresolved issues to the supervisor.
  • Train new staff and help the team leader update the DPM in IFS and applications, as well as handle ad hoc tasks.

Requirements

  • Diploma, postgraduate diploma, or professional degree in business administration, business management, finance, accountancy, or a related field.
  • 0–1 year of related experience in finance and accounts payable.
  • Strong analytical skills and accounting knowledge.
  • Knowledge of shipping or logistics.
  • Fluent spoken and written English.
  • Strong working knowledge of Excel, Access, and database querying.
  • Strong communication and negotiation skills.
  • Ability to work under pressure and meet tight deadlines.
  • Careful attention to detail and an analytical mindset.
  • Flexibility to work night shifts.

Related Jobs