LogoFresh Jobs Ahead
State of Vermont
State of Vermont
5,001 – 10,000 Employees
H1B Visa SponsorHealthcareLogisticsTravel
The State of Vermont is a public-sector organization responsible for delivering essential services and administering programs for Vermont residents. Its work spans healthcare, education, transportation, economic development, and other areas that support communities across the state. Through its departments and agencies, the State of Vermont develops policy, manages public resources, and carries out regulatory and operational responsibilities in service of residents.
LinkedIn
Company Jobs

Motor Vehicle Client Service Specialist I - Newport, Vermont

Serve DMV customers in Newport by processing payments, administering road and written tests, and handling client inquiries. Support Vermont transportation offices through verification work, cross-unit assignments, and travel between offices.

USUnited StatesVTVermont
$22 – $34 / hour
On-siteFull-timeJuniorMiddleNo degree requiredEnglish RequiredClient ServicesClient Services Representative

Description

  • Serve a high volume of customers each day
  • Deliver direct client service in Motor Vehicle and DMV offices
  • Conduct road and written examinations in varying weather conditions
  • Handle substantial monetary transactions
  • Answer customer inquiries by telephone
  • Support multiple units as operational needs change
  • Verify vehicle identification numbers outdoors when required
  • Travel to other offices to cover staffing shortages
  • Work variable schedules and overtime as needed

Requirements

  • At least two years of customer or client service experience involving substantial public contact and regular computer use, or at least six months of experience with the Vermont Department of Motor Vehicles
  • Work independently and make sound decisions
  • Maintain strong attention to detail
  • Manage substantial monetary transactions
  • Demonstrate excellent customer service skills
  • Consent to fingerprinting and pass a background investigation that may include criminal, financial, and traffic record checks
  • Administer road and written tests in inclement weather
  • Have reliable transportation
  • Work rapidly and accurately under pressure while managing changing workloads
  • Manage multiple tasks and set priorities effectively
  • Assist confused, frustrated, and highly upset customers professionally
  • Travel to other offices with minimal notice
  • Use private transportation when required
  • Work overtime when required

Benefits

  • The state covers 80% of medical premiums, with dental coverage at no cost for employees and their families
  • 12 paid holidays annually plus a generous leave program
  • State-paid Family and Medical Leave Insurance
  • Defined-benefit state pension plan
  • Deferred compensation 457(b) plan
  • Tuition reimbursement
  • Flexible spending accounts for healthcare and childcare expenses
  • Low-cost group life insurance
  • Incentive-based wellness program
  • Eligibility as a qualified employer for Public Service Loan Forgiveness

Related Jobs