State of Vermont — Вермонт тұрғындарына маңызды қызметтер көрсетуге және бағдарламаларды басқаруға жауапты мемлекеттік сектор ұйымы. Оның қызметі денсаулық сақтау, білім беру, көлік, экономикалық даму және штат аумағындағы қауымдастықтарды қолдайтын басқа да салаларды қамтиды. State of Vermont өз департаменттері мен агенттіктері арқылы саясат әзірлейді, мемлекеттік ресурстарды басқарады және тұрғындарға қызмет көрсету мақсатында реттеушілік әрі операциялық міндеттерді орындайды.
Motor Vehicle Client Service Specialist I - Newport, Vermont
Serve DMV customers in Newport by processing payments, administering road and written tests, and handling client inquiries. Support Vermont transportation offices through verification work, cross-unit assignments, and travel between offices.
Сипаттама
- Serve a high volume of customers each day
- Deliver direct client service in Motor Vehicle and DMV offices
- Conduct road and written examinations in varying weather conditions
- Handle substantial monetary transactions
- Answer customer inquiries by telephone
- Support multiple units as operational needs change
- Verify vehicle identification numbers outdoors when required
- Travel to other offices to cover staffing shortages
- Work variable schedules and overtime as needed
Талаптар
- At least two years of customer or client service experience involving substantial public contact and regular computer use, or at least six months of experience with the Vermont Department of Motor Vehicles
- Work independently and make sound decisions
- Maintain strong attention to detail
- Manage substantial monetary transactions
- Demonstrate excellent customer service skills
- Consent to fingerprinting and pass a background investigation that may include criminal, financial, and traffic record checks
- Administer road and written tests in inclement weather
- Have reliable transportation
- Work rapidly and accurately under pressure while managing changing workloads
- Manage multiple tasks and set priorities effectively
- Assist confused, frustrated, and highly upset customers professionally
- Travel to other offices with minimal notice
- Use private transportation when required
- Work overtime when required
Артықшылықтар
- The state covers 80% of medical premiums, with dental coverage at no cost for employees and their families
- 12 paid holidays annually plus a generous leave program
- State-paid Family and Medical Leave Insurance
- Defined-benefit state pension plan
- Deferred compensation 457(b) plan
- Tuition reimbursement
- Flexible spending accounts for healthcare and childcare expenses
- Low-cost group life insurance
- Incentive-based wellness program
- Eligibility as a qualified employer for Public Service Loan Forgiveness