The Cigna Group
The Cigna Group
The Cigna Group is a global healthcare company operating through Cigna Healthcare and Evernorth Health Services. Its work combines healthcare services, health insurance, and pharmacy benefits management to support the health and wellbeing of customers, clients, and patients. The company also focuses on ethical healthcare and artificial intelligence practices, health equity, responsible environmental and social governance, and innovation in how care is delivered.

Client Account Executive – Group Health Benefits | The Cigna Group | Remote

Manage group health benefits accounts for The Cigna Group’s Cigna Healthcare business. Support renewals, implementations, reporting, and customer relationships in a U.S. remote role.

Description

  • Build and sustain relationships with customers, brokers, carriers, and internal stakeholders
  • Advise clients on group health plans, company processes, and applicable updates
  • Investigate and resolve client questions and service concerns
  • Assist with proposals and the placement of new and renewal business
  • Prepare reports, charts, and analyses covering customer costs and claims experience
  • Plan and lead customer meetings
  • Help implement self-funded customer arrangements and approved plan design changes
  • Handle customized reporting requests and provide accurate account information
  • Coordinate customer communications and group mailings
  • Represent Allegiance at customer locations and during presentations for prospective and current customers

Requirements

  • At least three years of experience in group health insurance, account management, human resources, benefits administration, or a related client-facing position
  • Strong written and verbal communication skills, including presentation and relationship-management ability
  • Demonstrated analytical, mathematical, research, and problem-solving skills with sound judgment
  • Ability to manage competing priorities, adapt under pressure, and meet deadlines
  • Proficiency with Microsoft Word, Excel, PowerPoint, Windows, and related business software
  • Ability to interpret benefit plan documents, insurance agreements, regulations, and claims information
  • Ability to protect confidential information and communicate professionally with customers, brokers, carriers, and colleagues
  • Willingness and ability to travel to customer sites
  • Ability to obtain the required Montana Life, Health, Credit Life, and Disability licenses
  • Bachelor’s degree in Business, Human Resources, Healthcare, or a related discipline preferred
  • AHIP Health Insurance Associate program completion preferred
  • Working knowledge of self-funding, excess loss coverage, claims administration, and Life, AD&D, STD, and LTD products preferred
  • Knowledge of medical terminology and experience with claims-processing or reporting applications preferred
  • Home internet via cable broadband or fiber optic service with minimum speeds of 10 Mbps download and 5 Mbps upload when working remotely

Benefits

  • Eligibility for an annual bonus plan
  • Medical, vision, dental, well-being, and behavioral health programs beginning on the first day
  • 401(k) plan
  • Life insurance paid by the company
  • Tuition reimbursement
  • At least 18 paid time-off days annually
  • Paid holidays
  • Leave-of-absence programs
  • Remote work arrangement

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