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Republic Services
Republic Services
ConsultingEnvironmental SolutionsLogistics
Republic Services provides environmental solutions for residential and business customers, with work spanning recycling, waste management, sustainability, and related logistics services. Its operations include solid waste and hazardous waste treatment, dumpster rental, and emergency response, supported by a large team focused on helping communities and organizations manage materials responsibly and maintain cleaner, safer environments.
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Associate Account Manager, Commercial Waste Services

Retain commercial and industrial waste service customers while identifying opportunities to expand their use of Republic Services offerings. Sell additional recycling, waste, and environmental services to customers.

USUnited StatesRemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredAccount ManagerSales

Description

  • Retain commercial and industrial waste service customers across an assigned territory.
  • Use inbound and outbound calls to support smaller, less complex commercial and industrial accounts.
  • Expand customer relationships by selling Republic Services’ full range of products.
  • Stay current on available services, business lines, pricing structures, and offers.
  • Renew contracts to extend customer relationships and improve profitability.
  • Handle cancellation requests according to established escalation procedures.
  • Support company pricing initiatives through customer communications and responses.
  • Use Salesforce each day to schedule and record calls, meetings, and proposals.
  • Record customer emails and help limit rate restrictions and customer credits.
  • Review retention work, goal progress, and key customer relationships with the Sales Manager regularly.
  • Complete other related duties as assigned.

Requirements

  • High school diploma or GED required.
  • Zero to two years of customer service experience required.
  • Waste or transportation industry experience preferred.
  • Knowledge of available services, business lines, pricing structures, and offers.
  • Proficiency with Salesforce.
  • Ability to handle inbound and outbound customer calls.
  • Ability to renew contracts and respond to cancellation requests.
  • Ability to record customer emails and help limit rate restrictions and customer credits.
  • Ability to work with commercial and industrial customers.

Benefits

  • Comprehensive medical coverage.
  • Dental plans.
  • Vision coverage.
  • Health care and dependent care spending accounts.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Accidental death and dismemberment insurance.
  • Employee and Family Assistance Program.
  • Employee discount programs.
  • Retirement plan with a generous company match.
  • Employee Stock Purchase Plan.
  • Paid time off.

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