Health Care Service Corporation
Health Care Service Corporation
Health Care Service Corporation (HCSC) is an independent licensee of the Blue Cross Blue Shield Association and a major U.S. health insurance and healthcare services organization. It serves nearly 23 million people through coverage and benefit programs for employers, individuals, families, and members of Medicare and Medicaid. Beyond health insurance, HCSC provides pharmacy services, life and dental coverage, and health data technology. With nearly a century of experience, the company works across insurance, healthcare, and consulting to expand access to care, support better health outcomes, and help manage costs for members and communities. Its broad operations create career opportunities spanning health benefits, healthcare services, technology, data, and related business functions.

TRS Account Manager, Texas Remote

Manage Health Care Service Corporation’s TRS health insurance accounts through client support, enrollment, and issue resolution. Remote work is available in eligible continental U.S. locations, with travel 50% within the assigned territory.

Description

  • Support an assigned account on site or across its territory
  • Retain and grow membership while delivering account services
  • Carry out the ongoing service strategy, resolve issues, and maintain client satisfaction
  • Plan and deliver healthcare activities, including client training and enrollment sessions
  • Maintain databases and document account activities
  • Prepare and analyze reports
  • Travel 50% within the assigned territory
  • Coordinate with customer representatives, customers, brokers, and internal teams

Requirements

  • Bachelor’s degree plus two years of independent work in marketing, sales, or healthcare product experience, or six years of independent work in healthcare operations
  • Hold a current state general agent insurance license or obtain one within 90 days of starting
  • Organization and project implementation skills
  • Verbal and written communication skills for working with customer representatives, customers, brokers, and internal departments
  • Knowledge of health insurance products and the industry
  • Proficiency with Word, Excel, and PowerPoint
  • Analytical skills, including report development and analysis
  • Ability and willingness to travel, including overnight stays as needed
  • Account servicing and broker experience preferred
  • Knowledge of Salesforce.com or a relevant sales database preferred

Benefits

  • Curated development plans and investment in professional development
  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Annual incentive bonus plan
  • Employee referral program
  • Remote work from eligible continental U.S. locations, excluding California, New York, Alaska, and Hawaii

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