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Teamified
Teamified
201 – 500 Employees
ConsultingHR TechRecruitment
Teamified is a global talent and recruitment technology company that helps businesses hire offshore professionals across a range of industries. Its platform supports the hiring process by giving organizations access to skilled candidates, with an emphasis on data security, people-focused recruitment, and efficient talent matching. Teamified’s work is relevant to employers looking to expand their teams while managing hiring time and costs.
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Business Support Specialist – Remote in the Philippines

Provide business support across client services, HR administration, office operations, reporting, and workplace systems. Support a Melbourne-based property firm through Teamified’s global remote talent network.

PHPhilippinesRemoteFull-timeMiddleSeniorEnglish RequiredCustomer Support

Description

  • Coordinate new buyer’s advocate documentation and follow up on outstanding compliance records.
  • Finalize engagement agreements, invoices, and client file administration.
  • Collect post-purchase and service feedback from clients.
  • Run client gifting programs and manage Google review activity.
  • Coordinate onboarding and induction for new employees.
  • Maintain leave calendars and public holiday and out-of-office schedules.
  • Compile employee files and complete BLA and Agent’s Representative compliance checks.
  • Implement and maintain office policies and procedures.
  • Coordinate training, wellness, and professional development programs.
  • Oversee office IT systems, including laptops, desktops, and phones.
  • Manage stationery and office supply orders.
  • Draft administration guides, instructions, and procedures.
  • Plan and coordinate client events.
  • Answer incoming calls through the office line and WhatsApp.
  • Maintain Insightly records, lead lists, and budget spreadsheets.
  • Prepare stock lists, lead lists, and EDM mailouts for Monday meetings.
  • Evaluate and report on policy effectiveness and team productivity.
  • Track sales and lead metrics, lost business, opportunities, and client feedback.
  • Open, maintain, and close client files.
  • Prepare weekly EDMs and distribute filtered versions to the team.
  • Provide social media teams with client briefs and new-client updates.
  • Maintain property reports and comparative market analyses.
  • Manage Buxton Geelong leads, conversions, invoices, payments, and reporting.
  • Support the team with general administrative overflow.
  • Meet defined KPIs covering documentation accuracy, feedback, onboarding, compliance, IT resolution, events, calls, reporting, EDMs, property reports, and invoice processing.

Requirements

  • Demonstrated experience in business support, office management, or administration.
  • Highly organized, detail-oriented, and accurate in day-to-day work.
  • Strong written, verbal, and interpersonal communication skills.
  • Working knowledge of CRM platforms such as Insightly and Microsoft Office.
  • Able to prioritize competing responsibilities and consistently meet deadlines.
  • Self-directed and proactive, with a practical approach to solving problems independently.

Benefits

  • Flexible working hours and location, with an emphasis on sustainable energy management.
  • Online learning resources and funding for professional development.
  • Collaborative, cross-functional culture that supports shared learning and growth.
  • Social team environment with lunches, events, and opportunities to contribute creatively.
  • 13th-month salary.

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