LogoFresh Jobs Ahead
TDCX
TDCX
HealthcareHospitalityTravel
TDCX provides customer experience solutions designed to help businesses communicate with and support their customers across multiple channels. Its offering emphasizes secure, privacy-conscious messaging, while also enabling community participation and group conversations that keep interactions organized and accessible. The company’s profile may be relevant to professionals exploring opportunities in customer experience, communication services, and related business support operations.
LinkedIn
Company Jobs

Assistant Fraud and Risk Specialist - Singapore Onsite

Support fraud investigations, trend analysis, prevention modeling, and risk mitigation as an Assistant Fraud and Risk Specialist. Join TDCX, a global provider of BPO and customer experience solutions.

SGSingaporeOn-siteFull-timeJuniorMiddleEnglish RequiredRisk

Description

  • Assess complex cases and identify patterns linked to fraudulent or suspicious activity.
  • Evaluate the impact of fraud trends and recommend mitigation and prevention measures.
  • Maintain detailed, confidential investigation records.
  • Train and mentor new agents while developing individualized upskilling plans.
  • Develop relevant training materials.
  • Study fraud patterns, build analytical models, and revise them as fraud vectors evolve.
  • Recommend measures to reduce and prevent fraudulent activity.
  • Collaborate with stakeholders to report trends and system gaps and support enhancements and preventive controls.
  • Handle other duties within the role and contribute to the effective implementation, maintenance, and ongoing improvement of TDCX’s Quality Management System.

Requirements

  • A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or Master's Degree in any field.
  • Around two years of relevant work experience is preferred; fresh graduates are welcome to apply.
  • Strong problem-solving, critical-thinking, and analytical capabilities.
  • Ability to work independently and prioritize tasks effectively.
  • Strong investigative, internet research, organizational, and analytical skills.
  • Ability to manage multiple tasks in a fast-paced, rapidly changing environment.
  • Willingness to work flexible schedules and shifts when required.
  • Excellent spoken and written English communication skills, plus proficiency in the supporting market’s language.

Benefits

  • Attractive remuneration and additional perks.
  • Comprehensive medical, insurance, and social security coverage.
  • World-class workspaces.
  • Engaging activities and recognition programs.
  • Robust learning and development plans for career growth.
  • A positive culture focused on supporting your future.
  • Convenient location with direct public transport connections.
  • Flexible working arrangements.
  • Coaching and mentoring from field experts.
  • The opportunity to join a global company recognized with hundreds of industry awards.

Related Jobs

Martin & Company

Director of P&C Insurance Consulting

Martin & Company
51 – 200 Employees
ConsultingInsuranceLogistics
USUnited States
$120,000 – $150,000 / year
RemoteFull-timeLeadEnglish RequiredDirector

Lead client-facing property and casualty insurance consulting engagements at Martin & Company, a technology-enabled insurance advisory firm. Shape project scope, protect delivery quality, grow client accounts, and mentor consultants.

Open
Powered by Search

Head of Growth, Canada (Remote)

Powered by Search
11 – 50 Employees
B2BMarketingSaaS
CACanada
$100,000 – $130,000 / year
RemoteFull-timeLeadEnglish RequiredGrowth Marketing

Lead SEO, generative engine optimization, paid acquisition, and brand advocacy at a B2B demand-generation agency. Build pipeline with AI agent workflows, content, webinars, podcasts, and industry events.

Open