Consulting Cloud Architect, OpenShift
Red Hat
Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
Open
Paysend is a fintech company focused on making international money transfers simpler for individuals and businesses. Its platform supports cross-border payments to cards and bank accounts, while its mobile app helps customers manage transfers, monitor payment activity, and handle everyday financial transactions across markets.
Application Support Analyst at Paysend, Hybrid in Serbia
Monitor transactions, incidents, releases, and system health across Paysend’s global payment infrastructure. Help maintain reliable money movement for B2C and Enterprise payment products.
Description
- Analyze and manage end-to-end payment transaction flows with Oracle SQL, Postman, and OpenSearch
- Maintain critical payment services and monitor system health with Grafana and related tools
- Track SLA deadlines and support incident response activities
- Identify root causes, prepare incident reports, and coordinate teams through resolution
- Resolve manually flagged transactions and investigate payouts or funding pending for more than three days
- Update transaction statuses or escalate unresolved issues when appropriate
- Work with partners and banks to resolve processing problems, file-loading discrepancies, and reporting corrections
- Troubleshoot SAR reconciliation problems, including unmatched transactions, missing or duplicate report data, and platform mismatches
- Coordinate, perform, and roll back service releases
- Confirm system health and performance metrics after releases
Requirements
- Approach unfamiliar problems analytically and determine next steps independently
- Hands-on experience querying data with SQL
- Use Postman to interpret API documentation and troubleshoot partner integrations
- Basic experience with Linux, networking, or cloud administration
- Manage multiple time-sensitive incidents within strict SLA requirements
- Work directly with external organizations, including banks, PSPs, and processors
- Collaborate with Engineering, Settlement, and Customer Support teams
- Use a programming language at a basic level to read code, run scripts, or inspect data payloads
- Communicate fluently in written and spoken English
- Practical experience using OpenSearch for log and transaction analysis is an advantage
- Experience with Slack, Google Workspace, Jira, and Confluence is an advantage
- Knowledge of financial workflows, payment lifecycles, and fintech terminology is an advantage
- A bachelor’s degree in Computer Science, Information Systems, or a related operational discipline is an advantage
Benefits
- Build skills, pursue new challenges, and develop your career across functions and locations
- Influence solutions, question established practices, and create measurable impact
- Work alongside colleagues with varied professional and cultural backgrounds
- Contribute to products and services used by millions of customers worldwide
- Take ownership, make decisions, and deliver meaningful results
- Join a fast-moving environment focused on experimentation, adaptability, and ongoing improvement
Related Jobs
Remote English-Spanish OPI/VRI Interpreter
Kreato Global | BPO and Language Solutions
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Cuba
Dominican Republic
Ecuador
Guatemala
Honduras
Haiti
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
El Salvador
Uruguay
VenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslatorInterpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.
Open
Red Hat OpenShift Cloud Consultant
Red HatImplement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.
Open
IT Technician and Client Support Specialist
Taurus SA
Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.
Open
Remote Executive Assistant, Outreach and Marketing — Philippines
RecruitGo
Philippines₱45,000 / month
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredExecutive AssistantHandle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.
Open
Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.
Open
Credit Control and Collections Analyst
OutforceManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
Open
Sales Executive, Elevators and Car Parking Systems
SPERTON - Where Great People Meet51 – 200 Employees
Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.
Open
Sales Representative, Salon Software — Göttingen
Salonkee
Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.
Open
Hybrid Sales Representative, Lindau
SalonkeeGrow Salonkee’s salon software business across Lindau and Friedrichshafen through outreach, product demonstrations, and end-to-end sales. Build relationships with local salon owners and manage each opportunity through to closing.
Open