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Labcorp
Labcorp
H1B वीज़ा प्रायोजकपरामर्शलॉजिस्टिक्सस्वास्थ्य सेवा
Labcorp एक वैश्विक जीवन विज्ञान कंपनी है, जो क्लिनिकल डायग्नोस्टिक्स और दवा विकास के क्षेत्र में काम करती है। इसकी प्रयोगशाला सेवाएँ नियमित और विशेष परीक्षणों के माध्यम से मरीजों, स्वास्थ्य सेवा प्रदाताओं, बायोफार्मास्यूटिकल कंपनियों और स्वास्थ्य संगठनों की सहायता करती हैं। इनमें ऑन्कोलॉजी, महिलाओं का स्वास्थ्य, न्यूरोलॉजी और जेनेटिक्स जैसे क्षेत्र शामिल हैं। Labcorp गैर-नैदानिक ​​अध्ययनों, केंद्रीय प्रयोगशाला सेवाओं और परामर्श के माध्यम से बायोफार्मा अनुसंधान और व्यावसायीकरण में भी योगदान देती है, जिससे नई दवाओं को आगे बढ़ाने में मदद मिलती है। इसका काम वैज्ञानिक विशेषज्ञता, प्रयोगशाला संचालन और स्वास्थ्य सेवा सहयोग को एक साथ लाकर रोगों की समझ, निदान और उपचार में सुधार करने पर केंद्रित है।
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कंपनी की नौकरियाँ

Senior Client Success Manager – Texas Remote

Lead retention, growth, and service delivery for complex health plan accounts at Labcorp. This remote Texas role partners with enterprise clients, manages renewals, and drives quality-focused account strategies.

USसंयुक्त राज्यTXटेक्सास
$90,000 – $1,17,000 / वर्ष
रिमोटपूर्णकालिकवरिष्ठलीडआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक
SFDC

विवरण

  • Strengthen relationships with Labcorp’s existing clients
  • Develop strategies aligned with client and internal business goals
  • Find opportunities to expand accounts and improve portfolio performance
  • Protect retention and satisfaction by understanding client needs, objectives, and pain points
  • Serve as a consultative advisor to enterprise customers
  • Translate client priorities for internal teams and coordinate execution
  • Manage enterprise accounts proactively and lead strategic discovery discussions
  • Partner across functions to deliver successful client services
  • Oversee contractual commitments, service-level agreements, and performance indicators
  • Guide stakeholders and recommend solutions to complex business challenges
  • Keep Salesforce reporting and account documentation accurate and current
  • Create and implement an annual client retention plan
  • Project book-of-business revenue
  • Train partner teams and share relevant market developments
  • Recommend improvements to collaboration and operating practices

आवश्यकताएँ

  • Bachelor’s degree
  • Seven years of customer-facing experience in customer success, account management, customer support, and/or sales
  • Track record managing complex health plan customers and growing and retaining accounts
  • Strong knowledge of quality performance programs, including HEDIS, Medicare Stars, NCQA, and other quality rating systems
  • Experience working with Salesforce tools, including Salesforce.com
  • Ability to prioritize competing tasks, solve problems creatively, and escalate obstacles when necessary
  • Executive presence with excellent written, verbal, and presentation skills
  • Strong interpersonal ability to build relationships with decision-makers and influencers across organizational levels
  • Analytical and problem-solving skills for influencing, negotiating, and closing deals while sustaining customer satisfaction and retention
  • Ability to support teams as a resource and thought leader in developing creative solutions
  • Commitment to inclusive, collaborative teamwork
  • Willingness to travel occasionally, up to 20% of the time

लाभ

  • Eligibility for an annual Labcorp Bonus Plan award
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) plan
  • Paid Time Off or Flexible Time Off
  • Tuition reimbursement
  • Employee Stock Purchase Plan

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