Intapp
Intapp
Intapp दुनिया भर की पेशेवर और वित्तीय सेवा कंपनियों के लिए AI-संचालित, क्लाउड-आधारित सॉफ़्टवेयर विकसित करती है। इसके उत्पाद लेखांकन, परामर्श, निवेश बैंकिंग, कानूनी सेवाओं, निजी पूंजी और रियल एस्टेट संगठनों को ग्राहक संबंध प्रबंधन, परिचालन दक्षता, अनुपालन, सहयोग और सौदा प्रबंधन के लिए उपकरण प्रदान करते हैं। Intapp DealCloud और Intapp Compliance जैसे समाधान डेटा इंटेलिजेंस, स्वचालन, Microsoft Azure एकीकरण और सुरक्षा-केंद्रित तकनीक का उपयोग करके 2,600 से अधिक ग्राहक कंपनियों को जटिल कार्यप्रवाह प्रबंधित करने और विकास के अवसर तलाशने में सहायता करते हैं।

Senior Client Services Field Effectiveness Manager Remote North Carolina

Senior enablement leader responsible for training, onboarding, and delivery effectiveness across Intapp’s Client Services organization. Advances AI-enabled practices and adoption of Intapp Celeste among enterprise software delivery teams.

विवरण

  • Act as the embedded enablement partner for Client Services
  • Develop trusted partnerships with practice leaders and segment managers
  • Represent Client Services priorities in Field Effectiveness and GTM Strategy & Operations forums
  • Lead field communications and training across product and industry knowledge, processes and methodologies, and professional skills
  • Create and deliver workshops, live instruction, asynchronous learning, and certifications with subject matter experts
  • Manage onboarding and ongoing development programs from end to end
  • Collaborate with Learning and Skills on ramp plans, milestones, role cards, skills evaluations, and certifications
  • Demonstrate AI-native ways of working
  • Increase adoption of Intapp Celeste and AI-supported delivery across projects, client communications, and knowledge management
  • Embed manager reinforcement into each enablement program
  • Track effects on time to billability, time to go-live, delivery quality, and CSAT/tNPS
  • Use field feedback to strengthen and standardize programs

आवश्यकताएँ

  • At least five years of experience in professional services, consulting, or implementation, including direct experience within a delivery organization
  • At least two years in enablement, field effectiveness, or learning roles serving Client Services or technical field audiences
  • Skill in turning complex delivery methodologies into clear training and practical field content
  • Experience in or alongside a vertical SaaS or enterprise software organization is preferred
  • Working knowledge of delivery organization operations
  • Curious, self-directed, and motivated to learn
  • Willingness to work hands-on
  • Strong field-oriented perspective
  • Able to establish credibility with practitioners
  • Proactive, resourceful, and adaptable

लाभ

  • Opportunities for professional growth
  • Reimbursement for training and continuing education
  • Contemporary open-plan offices
  • Complimentary meals
  • Kitchens stocked with refreshments
  • Broad wellness offerings
  • Flexible time-off policies
  • Benefits supporting family formation
  • Support throughout the family-building journey
  • Paid time off for volunteering
  • Donation matching
  • Flexible working arrangements

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