Health Plans, Inc.
Health Plans, Inc.
Health Plans, Inc. (HPI) एक स्वास्थ्य सेवा कंपनी और राष्ट्रीय स्तर की तृतीय-पक्ष प्रशासक है, जो नियोक्ताओं और लाभ सलाहकारों को स्व-वित्तपोषित स्वास्थ्य योजनाओं का प्रबंधन करने में सहायता करती है। इसकी सेवाओं में उपभोक्ता-निर्देशित स्वास्थ्य योजनाएँ और संदर्भ-आधारित मूल्य निर्धारण शामिल हैं, जिन्हें विश्लेषण तथा विभिन्न बाज़ार आवश्यकताओं के अनुरूप तैयार की गई योजना समाधानों का समर्थन प्राप्त है। HPI का कार्य नियोक्ताओं को स्वास्थ्य सेवा खर्चों पर अधिक दृश्यता और नियंत्रण देने के साथ-साथ सदस्यों के बेहतर अनुभव में सहायता करने पर केंद्रित है। कंपनी की स्थापना 1981 में हुई थी और इसमें 201–500 कर्मचारियों की टीम है।

Senior Account Coordinator Team Lead - Nevada Remote

Senior Account Coordinator Team Lead supporting self-funded health-plan administration for Health Plans, Inc. The role supervises coordinators, supports plan implementation, and resolves client account and claims issues.

विवरण

  • Support senior Client Services leaders and Account Managers with implementing plans for new clients
  • Manage account service issues for existing clients and brokers
  • Coordinate the implementation of new client groups
  • Create and assemble educational materials
  • Resolve claims and client service issues
  • Provide administrative support to the Client Services department
  • Communicate plan design updates, renewal changes, and other relevant information to internal staff
  • Supervise and train the Account Coordinator team
  • Allocate projects across the Account Coordinator team
  • Escalate issues to the Director and Vice President of Client Services
  • Identify team opportunities and potential concerns
  • Maintain PTO records and the department PTO tracker
  • Coordinate PTO approvals for Client Services staff, including Account Executives, Account Managers, and Account Coordinators
  • Act as the internal client contact when the Account Manager and Client Service Representative are unavailable

आवश्यकताएँ

  • High school diploma or equivalent
  • At least two years of related work experience
  • Flexible availability to participate in employee benefit fairs as requested
  • Willingness to travel within the New England area as needed for employee benefit fairs
  • Ability to coordinate effectively with both managers and direct reports
  • Ability to handle multiple tasks efficiently and accurately
  • Strong prioritization and multitasking skills
  • Effective verbal and written communication skills
  • Ability to work independently and collaboratively
  • Ability to anticipate and understand interactions between systems
  • Strong attention to detail with analytical and accurate work habits
  • Ability to recognize when follow-through and follow-up are needed
  • Ability to complete work within defined timeframes and meet deadlines
  • Ability to identify and protect confidential work materials appropriately
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
  • Healthcare industry experience is a plus

लाभ

  • Flexible scheduling to support participation in employee benefit fairs
  • Fully remote work option
  • Reasonable accommodations for qualified individuals with disabilities
  • Equal opportunity employer for M/F/D/V candidates

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