Health Plans, Inc. (HPI) — ish beruvchilar va xodimlarga beriladigan imtiyozlar brokerlariga o‘z mablag‘i hisobidan moliyalashtiriladigan tibbiy sug‘urta rejalarini boshqarishda yordam beruvchi sog‘liqni saqlash xizmatlari kompaniyasi va milliy miqyosdagi uchinchi tomon ma’muridir. Kompaniya xizmatlari qatoriga iste’molchiga yo‘naltirilgan sog‘liqni saqlash rejalari va referens asosidagi narxlash kiradi. Ushbu xizmatlar turli bozor ehtiyojlariga moslashtirilgan tahliliy vositalar va reja yechimlari bilan qo‘llab-quvvatlanadi. HPI ish beruvchilarga sog‘liqni saqlash xarajatlarini yaxshiroq ko‘rish va nazorat qilish imkonini berish, shu bilan birga reja ishtirokchilarining tajribasini yaxshilashga e’tibor qaratadi. Kompaniya 1981 yilda tashkil etilgan bo‘lib, unda 201–500 nafar xodim ishlaydi.
Senior Account Coordinator Team Lead - Nevada Remote
Senior Account Coordinator Team Lead supporting self-funded health-plan administration for Health Plans, Inc. The role supervises coordinators, supports plan implementation, and resolves client account and claims issues.
Tavsif
- Support senior Client Services leaders and Account Managers with implementing plans for new clients
- Manage account service issues for existing clients and brokers
- Coordinate the implementation of new client groups
- Create and assemble educational materials
- Resolve claims and client service issues
- Provide administrative support to the Client Services department
- Communicate plan design updates, renewal changes, and other relevant information to internal staff
- Supervise and train the Account Coordinator team
- Allocate projects across the Account Coordinator team
- Escalate issues to the Director and Vice President of Client Services
- Identify team opportunities and potential concerns
- Maintain PTO records and the department PTO tracker
- Coordinate PTO approvals for Client Services staff, including Account Executives, Account Managers, and Account Coordinators
- Act as the internal client contact when the Account Manager and Client Service Representative are unavailable
Talablar
- High school diploma or equivalent
- At least two years of related work experience
- Flexible availability to participate in employee benefit fairs as requested
- Willingness to travel within the New England area as needed for employee benefit fairs
- Ability to coordinate effectively with both managers and direct reports
- Ability to handle multiple tasks efficiently and accurately
- Strong prioritization and multitasking skills
- Effective verbal and written communication skills
- Ability to work independently and collaboratively
- Ability to anticipate and understand interactions between systems
- Strong attention to detail with analytical and accurate work habits
- Ability to recognize when follow-through and follow-up are needed
- Ability to complete work within defined timeframes and meet deadlines
- Ability to identify and protect confidential work materials appropriately
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
- Healthcare industry experience is a plus
Imtiyozlar
- Flexible scheduling to support participation in employee benefit fairs
- Fully remote work option
- Reasonable accommodations for qualified individuals with disabilities
- Equal opportunity employer for M/F/D/V candidates