BorrowMyDoggy
BorrowMyDoggy
BorrowMyDoggy एक सामुदायिक प्लेटफ़ॉर्म है जो कुत्तों के मालिकों को सैर, साथ और कुत्तों की देखभाल के लिए भरोसेमंद स्थानीय देखभालकर्ताओं से जुड़ने में मदद करता है। सदस्य नियमित सैर से लेकर रातभर ठहरने तक की सहायता की व्यवस्था कर सकते हैं, जिससे पारंपरिक बोर्डिंग का एक लचीला विकल्प मिलता है और कुत्तों से प्रेम करने वालों को अपने साथ एक कुत्ता रखने का अवसर मिलता है। यह प्लेटफ़ॉर्म पहचान सत्यापन, बीमा और अपनी टीम के मार्गदर्शन के माध्यम से अधिक सुरक्षित संपर्कों को बढ़ावा देता है और ऐसे भरोसेमंद संबंध बनाने पर ध्यान देता है जिनसे कुत्तों और उनके मालिकों दोनों को लाभ हो।

Part-Time CRM Specialist (Braze) - Remote UK

BorrowMyDoggy is seeking a part-time CRM Specialist to deliver Braze lifecycle campaigns and customer journeys remotely from the United Kingdom. The role focuses on improving member engagement, retention, and communications.

विवरण

  • Develop and distribute newsletters and lifecycle communications through email, push, and in-app channels
  • Assist the CRM Lead with building and launching customer journeys in Braze
  • Build and maintain audience segments using behavioural, activity, and lifecycle data
  • Support the upkeep and optimisation of onboarding, engagement, and reactivation journeys
  • Review campaigns and journeys to ensure accurate content, timing, and targeting
  • Analyse CRM data to uncover opportunities to strengthen engagement, responses, and retention
  • Partner with Customer Care, Product, and Operations when CRM activity affects the member experience

आवश्यकताएँ

  • Practical CRM or lifecycle marketing experience in a subscription-based or online business
  • Working knowledge of Braze, with the ability to independently build campaigns, segments, and journeys
  • High attention to detail and confidence overseeing live CRM sends
  • Data-focused approach with an understanding of engagement and retention metrics
  • Strong written communication skills
  • Familiarity with CRM A/B testing and experimentation is preferred
  • Experience with push notifications and in-app messaging is preferred
  • Background in a marketplace or two-sided platform environment is preferred
  • Ability to create and build HTML emails is a plus
  • Social media experience supporting content, community, or campaigns is a plus but not required

लाभ

  • Competitive salary
  • Friendly, collaborative team of dog lovers
  • Opportunity to help shape the future of a rapidly growing technology company
  • Work with a mission-led brand and an engaged dog-loving community

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