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शिक्षाCB Talents Academy एक शिक्षा और आईटी प्रशिक्षण संस्था है, जिसका उद्देश्य युवाओं को तकनीकी शिक्षा को रोज़गार के अवसरों में बदलने में सहायता करना है। 2014 में स्थापित यह अकादमी जावा और रूबी ऑन रेल्स सहित विभिन्न आईटी क्षेत्रों और प्रोग्रामिंग भाषाओं में कौशल विकसित करती है तथा प्रतिस्पर्धी राष्ट्रीय और अंतरराष्ट्रीय प्रौद्योगिकी बाज़ारों में करियर बनाने वाले विद्यार्थियों की व्यावहारिक रोज़गार क्षमता मजबूत करने के लिए अग्रणी कंपनियों के साथ काम करती है।
French-Speaking Customer Support Specialist — Greece Remote
Support French-speaking customers of a global payments provider from Greece, answering card and payment questions. Handle cases across phone, chat, email, CRM, and later social media.
विवरण
- Assist French-speaking customers of a global payments provider through phone, chat, and email
- Help with lost or stolen cards, card benefits, declined purchases, and balance inquiries
- Record each customer interaction accurately in the CRM
- Manage approximately 10–20 cases per day
- Expand into email and social media support over time
- Complete a two-week nesting period, with the first week based on-site in Athens
आवश्यकताएँ
- Be based in Greece
- Native-level or C1 French
- B1 English
- At least two years of call center experience
- Financial services experience is a strong advantage
- Strong written communication skills
- Good computer skills
- Ability to multitask
- Availability for rotating shifts on a 24/7 account, including about two weekends per month and occasional night shifts
- Current CV in English
लाभ
- Remote work from home
- Relocation support may be available to candidates outside Greece
- Productivity bonus of up to €200 in addition to base salary, subject to targets
- Scheduled gross pay increases to €1,100 after 12 months and €1,150 after three years
- Two-week nesting period and training
- Opportunity to progress from frontline support to back-office tasks
- Opportunity to gain financial services experience
- Work with an international brand and approximately 10 professional client tools