Sun Life कनाडा के टोरंटो में मुख्यालय वाली एक वैश्विक वित्तीय सेवा कंपनी है। 1865 में स्थापित, यह व्यक्तियों, व्यवसायों और संस्थानों के लिए बीमा, निवेश, वित्तीय सलाह, संपत्ति, स्वास्थ्य और परिसंपत्ति प्रबंधन संबंधी समाधान प्रदान करती है। Sun Life उत्तरी अमेरिका, एशिया और यूरोप में काम करती है तथा वित्तीय सेवाओं को स्वास्थ्य-केंद्रित पेशकशों के साथ जोड़ते हुए स्थिरता, विविधता एवं समावेशन और सामुदायिक प्रभाव पर जोर देती है। इसके व्यापक व्यवसाय में वित्त, स्वास्थ्य सेवा, परामर्श और संबंधित सेवाओं के क्षेत्रों में काम करने वाली टीमें शामिल हैं।
Disability and Absence Consultant - 12-Month Contract - Toronto Hybrid
Manage Salary Continuance and disability absence cases for Sun Life in a 12-month hybrid contract role in Toronto. Support compliant HR operations, employee communication, case administration, and return-to-work processes.
विवरण
- Own subject-matter expertise for the Salary Continuance program, including its processes and systems.
- Investigate complex disability absence inquiries and escalate cases when appropriate.
- Guide employees through disability absence procedures, timelines, documentation requirements, and responsibilities.
- Administer Salary Continuance and disability absences from intake and documentation through case monitoring, follow-up, return-to-work, payroll status changes, and LTD transitions.
- Recommend improvements to audit controls, collaboration, employee experience, escalation practices, and workflows.
- Contribute to process reviews and workstreams while documenting findings and recommendations.
- Work with HR stakeholders to design, test, and implement process improvements.
- Maintain process documentation, communication templates, tools, and training materials.
- Coordinate with Payroll, Benefits, Disability Case Managers, Workplace Accommodations, Employee Relations, and HR partners.
- Maintain employee records in HR systems and oversee audits, reporting, and data-quality activities.
- Maintain compliance with program booklets, benefits contracts, process flows, data privacy requirements, and applicable laws.
आवश्यकताएँ
- Knowledge of disability and absence management.
- Experience with operational case management.
- Employee-centered support and communication skills.
- Commitment to process improvement and continuous learning.
- Ability to collaborate with and influence stakeholders.
- Risk awareness, sound judgment, and effective escalation practices.
- Proficiency with HR systems.
- Strong attention to detail, data accuracy, and organization.
लाभ
- Access to varied career paths and extensive networking opportunities.
- Flexible benefits available from the start of employment to support employees and their families.
- An inclusive and respectful work environment.
- Hybrid flexibility, with office and virtual work determined by business, client, and employee needs.