Coopers Group AG एक स्विस भर्ती एजेंसी है, जो आईटी, इंजीनियरिंग, लाइफ़ साइंसेज़ और वित्त के क्षेत्रों में विशेषज्ञों तथा वरिष्ठ अधिकारियों को अवसरों से जोड़ती है। इसकी टीम कार्यकारी खोज, परियोजना भर्ती और परामर्श के माध्यम से नियुक्ति प्रक्रिया में सहायता करती है और ऐसा व्यक्तिगत दृष्टिकोण अपनाती है, जिसमें पेशेवर लक्ष्यों के साथ-साथ व्यक्तिगत प्राथमिकताओं को भी ध्यान में रखा जाता है। कंपनी उम्मीदवारों और नियोक्ताओं के साथ मिलकर उपयुक्त और टिकाऊ नियुक्तियाँ सुनिश्चित करने का प्रयास करती है।
Digital Workplace Engineer — Switzerland (Remote Contract)
Provide advanced support for enterprise workplace systems, including Azure Virtual Desktop, while resolving complex incidents and investigating root causes. Automate endpoint administration, deliver user and support-team training, and maintain device security compliance.
विवरण
- Deliver ongoing third-level support for enterprise information systems
- Resolve complex incidents escalated from first- and second-level support, including widespread crashes and operating-system failures
- Create and maintain technical procedures and documentation
- Transfer knowledge to first- and second-level support teams through onsite and remote employee training
- Investigate root causes by analyzing logs, crash dumps, and other technical evidence
- Advance service improvement by deploying automated patches through endpoint-management platforms
- Keep devices aligned with security and hardening requirements
- Use PowerShell and similar scripting tools to automate recurring administration and remediation tasks
- Translate business needs into clarified functional requirements and operational support activities
- Prepare concise adoption materials, including user guides and short recordings for new tools and features
आवश्यकताएँ
- Bachelor’s degree in computer science, computer engineering, information technology, or a related field
- At least five years of professional IT experience, with substantial focus on digital workplace or end-user computing services in a multinational organization
- Background in business systems analysis and operational support
- Strong knowledge of workplace processes, applications, and technologies, including Entra ID, Active Directory, Autopilot, Intune, unified endpoint management, Microsoft Defender, virtual desktop infrastructure, and Microsoft 365
- Working knowledge of ITIL and service-management practices
- Proactive, self-motivated, and collaborative approach to teamwork
- Capacity to work independently while contributing effectively to a wider team
- Ability to meet deadlines and maintain quality in a fast-moving environment
- Excellent communication skills
- Fluent English; French or German is advantageous