Thomson Reuters
Thomson Reuters
Thomson Reuters कानूनी सेवाओं, कर और लेखांकन, अंतरराष्ट्रीय व्यापार, जोखिम प्रबंधन, बीमा, परामर्श और वैश्विक समाचार के क्षेत्र में काम करने वाले पेशेवरों के लिए विश्वसनीय सामग्री, डेटा और प्रौद्योगिकी विकसित करता है। इसके पोर्टफोलियो में कानूनी शोध प्लेटफ़ॉर्म, कर और लेखांकन सॉफ़्टवेयर, अनुपालन और नियामक उपकरण तथा Reuters की मीडिया सेवाएँ शामिल हैं। विशेषज्ञ ज्ञान को जनरेटिव एआई में निवेश के साथ जोड़कर Thomson Reuters कानून फर्मों, कंपनियों, कर पेशेवरों और मीडिया संगठनों को जटिल जानकारी प्रबंधित करने, कार्यप्रवाह सुव्यवस्थित करने और बेहतर जानकारी के आधार पर निर्णय लेने में सहायता करता है।

Customer Success Manager, Subscriptions — Thomson Reuters

Help Thomson Reuters subscribers get more value from insurance intelligence services. Lead onboarding, engagement, retention, renewals, and feedback across subscription accounts.

विवरण

  • Support strategic trials with prospective customers
  • Tailor onboarding to build adoption and convert prospects into active subscribers
  • Develop strong relationships across a portfolio of clients
  • Advise clients on how to realise the full value of their subscriptions
  • Track account health and platform usage
  • Spot opportunities to increase engagement, address risks, and improve retention
  • Work with Account Managers on renewals, growth opportunities, and key customer relationships
  • Review and interpret usage data
  • Turn findings into practical insights and client-ready reports that demonstrate value and support commercial discussions
  • Run customer training, webinars, and educational sessions
  • Collect customer feedback and act on it
  • Represent customer perspectives across Product, Editorial, and Commercial teams
  • Work across teams to improve customer success, retention, and commercial growth

आवश्यकताएँ

  • Experience in customer success, client services, account management support, or customer enablement, ideally in B2B media, publishing, data, or SaaS
  • Strong written and spoken communication
  • Ability to adapt communication for individual users and senior stakeholders
  • Comfort using usage dashboards and interpreting engagement data
  • Experience with Salesforce or a comparable CRM
  • Strong organisation and attention to detail
  • Ability to manage several priorities at once
  • Experience delivering training, presentations, or webinars
  • Confidence presenting to groups and tailoring material to the audience
  • A proactive, self-directed approach
  • Insurance or financial services industry knowledge is an advantage, but not required
  • Ability to learn a specialist market quickly
  • Ability to collaborate across functions
  • One-year fixed-term contract

लाभ

  • Flexible hybrid working
  • Flexible arrangements, including the option to work from anywhere for up to eight weeks a year
  • Flexible vacation
  • Two company-wide mental health days off
  • Access to the Headspace app
  • Retirement savings
  • Tuition reimbursement
  • Employee incentive programmes
  • Resources for mental, physical, and financial wellbeing
  • Two paid volunteer days each year
  • Opportunities to contribute to pro bono consulting and ESG initiatives
  • Career development and ongoing learning through Grow My Way
  • Flexible work-life balance policies through Flex My Way
  • Employee inclusion and belonging initiatives

संबंधित नौकरियाँ

L7 Informatics

Director of Scientific Data Architecture

L7 Informatics

Lead scientific data architecture for life sciences, developing reusable pharmaceutical data models, content libraries, and ontologies. Support L7 Informatics’ SYNAPSE Agentic AI and customer implementations across the United States in a remote role.

खोलें
sofatutor

Freelance Spanish Content Reviewer for sofatutor KIDS

sofatutor
201 – 500 कर्मचारी
B2Cई-कॉमर्सशिक्षा

Review and adapt Spanish translations, voice-overs, and educational games for the sofatutor KIDS app in Spain. Help ensure content is clear, usable, and suitable for children ages 2–6.

खोलें
sofatutor

Freelance Polish Content Reviewer for the sofatutor KIDS App

sofatutor
201 – 500 कर्मचारी
B2Cई-कॉमर्सशिक्षा

Review and localize sofatutor KIDS learning games for Polish-speaking preschoolers, checking translations, usability, and child-friendly language. Help improve the app by testing games, documenting issues, and working with internal teams on localization.

खोलें
TDCX

Senior Office Safety and Compliance Expert — TDCX, Singapore

TDCX

Develop office safety policies, assess workplace risks, and investigate incidents for TDCX’s operations. The role supports safety compliance and ongoing improvements to the company’s quality management system.

खोलें
Sun Life

Senior Consultant, Insurance Distribution Content Governance

Sun Life

Lead content governance and engagement for Sun Life’s insurance distribution business. Improve Seismic adoption, sales enablement, campaigns, and content effectiveness across regions.

खोलें
Suade Labs

Product and Content Marketing Coordinator

Suade Labs

Create thought leadership, product messaging, and campaigns for Suade’s regulatory technology platform. Turn complex financial regulation into useful content for banking audiences.

खोलें
Adapt

Addictions Counsellor, PHAST Navigator

Adapt

Provide counselling, crisis intervention, and wellness planning through ADAPT’s addiction and mental health services in Ontario. Connect clients with regional care and coordinate with community partners.

खोलें
Wolters Kluwer

Principal Clinical Content Physician and Clinical AI Strategist

Wolters Kluwer

Guide the development and validation of trustworthy clinical AI and decision-support systems at Wolters Kluwer. Advise partners, assess AI outputs, and support healthcare implementations across Europe.

खोलें
Student Loans Company

Senior Content and Channels Lead

Student Loans Company

Lead corporate content, intranet publishing, GOV.UK updates and creative services at Student Loans Company. Improve accessibility, publishing governance and audience engagement across student finance communications.

खोलें