Unit4
Unit4

Unit4 उन संगठनों के लिए क्लाउड-आधारित एंटरप्राइज़ सॉफ़्टवेयर विकसित करता है जिनका काम लोगों, सेवाओं और सहयोग पर निर्भर करता है। इसके उत्पाद पोर्टफोलियो में एंटरप्राइज़ रिसोर्स प्लानिंग (ERP), ह्यूमन कैपिटल मैनेजमेंट (HCM), वित्तीय योजना और विश्लेषण (FP&A), वित्तीय प्रबंधन तथा सोर्स-टू-कॉन्ट्रैक्ट (S2C) शामिल हैं। इनके अनुप्रयोग पेशेवर सेवा कंपनियों, सार्वजनिक क्षेत्र के संगठनों, गैर-लाभकारी संस्थाओं और उच्च शिक्षा संस्थानों के लिए बनाए गए हैं।

वित्त, मानव संसाधन और परियोजना प्रबंधन क्षमताओं को AI-सक्षम उपकरणों के साथ जोड़कर Unit4 टीमों को परिचालन कार्यों को सुव्यवस्थित करने और अधिक सूचित निर्णय लेने में मदद करता है। यह प्लेटफ़ॉर्म CFO, CHRO और CIO जैसे व्यावसायिक नेताओं के लिए बनाया गया है, जिन्हें बेहतर प्रदर्शन संबंधी जानकारी, अधिक जुड़े हुए वर्कफ़्लो और अपने संगठनों के विकास के साथ अनुकूलित होने की लचीलापन चाहिए।

Customer Success Manager, Dutch and Swedish Speaking

Partner with Unit4 ERP customers to achieve business goals and get more from their cloud software. Improve adoption and retention while identifying opportunities to expand customer accounts.

विवरण

  • Represent customer needs and advocate for customers across Unit4.
  • Use customer feedback to improve results and the customer experience.
  • Help customers realize value and make the most of their Unit4 investments.
  • Grow product adoption and maturity through success plans, guidance, and value-added engagement.
  • Identify qualified upsell and cross-sell opportunities with the Sales team.
  • Serve as the main Customer Success contact, addressing risks early and supporting retention.
  • Create and maintain success plans linked to customer strategy, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with C-level stakeholders and customer management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage regional retention and churn, contributing to global retention goals.
  • Promote adoption and effective use of the Success4U program.

आवश्यकताएँ

  • Fluent spoken and written English and Dutch or Swedish.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical aptitude and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Able to travel as needed, up to 20%.
  • Able to build customer relationships that support retention, expansion, and successful outcomes.
  • Strong communication and relationship management skills.
  • Able to lead through influence and trust.
  • Adaptable, curious, accountable, and collaborative.
  • Some customer projects or access to sensitive customer data may require security clearance and background checks.

लाभ

  • Flexible paid time off policy.
  • Remote work opportunities.
  • Global Wellbeing Days.
  • Professional development opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • Sustainability initiatives, including an Environmental, Social, and Governance strategy and the Act4Good programme.
  • A safe and inclusive workplace.
  • Employee Resource Groups open to everyone.

संबंधित नौकरियाँ

Unit4

Customer Success Manager at Unit4 (Portugal, Remote)

Unit4

Help service organizations get lasting value from Unit4 ERP by improving adoption, retention, and business outcomes. Identify expansion opportunities and guide customers toward their strategic goals.

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Syndigo

Strategic Customer Success Manager, Healthcare & Medical Devices — Portugal Remote

Syndigo

Lead strategic customer success for healthcare and medical device enterprises using Syndigo’s product data platform. Drive adoption, retention, expansion, and compliance outcomes across major accounts.

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