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Unit4
Unit4
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatInteligență artificialăÎntreprindereSaaS

Unit4 dezvoltă software pentru întreprinderi, bazat pe cloud, destinat organizațiilor a căror activitate depinde de oameni, servicii și colaborare. Portofoliul său include planificarea resurselor întreprinderii (ERP), managementul capitalului uman (HCM), planificarea și analiza financiară (FP&A), managementul financiar și gestionarea procesului de la sursă la contract (S2C), cu aplicații pentru firme de servicii profesionale, organizații din sectorul public, organizații nonprofit și instituții de învățământ superior.

Prin combinarea funcționalităților pentru finanțe, resurse umane și managementul proiectelor cu instrumente bazate pe inteligență artificială, Unit4 ajută echipele să eficientizeze activitatea operațională și să ia decizii mai bine fundamentate. Platforma este concepută pentru liderii de afaceri, inclusiv directori financiari, directori de resurse umane și directori de tehnologia informației, care au nevoie de o perspectivă mai clară asupra performanței, fluxuri de lucru mai bine conectate și flexibilitatea de a se adapta pe măsură ce organizațiile lor evoluează.

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Locurile de muncă ale companiei

Customer Success Manager, Dutch and Swedish Speaking

Partner with Unit4 ERP customers to achieve business goals and get more from their cloud software. Improve adoption and retention while identifying opportunities to expand customer accounts.

PTPortugalia
38.184 € – 44.689 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăLimbă Obligatorie: neerlandezăLimbă Obligatorie: suedezăManager de succes al cliențilorSuccesul clienților
CloudERP

Descriere

  • Represent customer needs and advocate for customers across Unit4.
  • Use customer feedback to improve results and the customer experience.
  • Help customers realize value and make the most of their Unit4 investments.
  • Grow product adoption and maturity through success plans, guidance, and value-added engagement.
  • Identify qualified upsell and cross-sell opportunities with the Sales team.
  • Serve as the main Customer Success contact, addressing risks early and supporting retention.
  • Create and maintain success plans linked to customer strategy, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with C-level stakeholders and customer management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage regional retention and churn, contributing to global retention goals.
  • Promote adoption and effective use of the Success4U program.

Cerințe

  • Fluent spoken and written English and Dutch or Swedish.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical aptitude and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Able to travel as needed, up to 20%.
  • Able to build customer relationships that support retention, expansion, and successful outcomes.
  • Strong communication and relationship management skills.
  • Able to lead through influence and trust.
  • Adaptable, curious, accountable, and collaborative.
  • Some customer projects or access to sensitive customer data may require security clearance and background checks.

Beneficii

  • Flexible paid time off policy.
  • Remote work opportunities.
  • Global Wellbeing Days.
  • Professional development opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • Sustainability initiatives, including an Environmental, Social, and Governance strategy and the Act4Good programme.
  • A safe and inclusive workplace.
  • Employee Resource Groups open to everyone.

Locuri de muncă similare

Unit4

Customer Success Manager at Unit4 (Portugal, Remote)

Unit4
1.001 – 5.000 Angajați
Sponsor pentru viza de lucrător calificatInteligență artificialăÎntreprindereSaaS
PTPortugalia
38.184 € – 44.689 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților
CloudERP

Help service organizations get lasting value from Unit4 ERP by improving adoption, retention, and business outcomes. Identify expansion opportunities and guide customers toward their strategic goals.

Deschide
Syndigo

Strategic Customer Success Manager, Healthcare & Medical Devices — Portugal Remote

Syndigo
1.001 – 5.000 Angajați
Sponsor pentru viza H1BConsultanțăLogisticăMarketing
PTPortugaliaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Lead strategic customer success for healthcare and medical device enterprises using Syndigo’s product data platform. Drive adoption, retention, expansion, and compliance outcomes across major accounts.

Deschide