Unit4
Unit4

Unit4 faoliyati odamlar, xizmatlar va hamkorlikka tayanadigan tashkilotlar uchun bulutli korporativ dasturiy ta’minot ishlab chiqadi. Uning mahsulotlar portfeliga korporativ resurslarni rejalashtirish (ERP), inson kapitalini boshqarish (HCM), moliyaviy rejalashtirish va tahlil (FP&A), moliyaviy boshqaruv hamda manbadan shartnomagacha (S2C) jarayonlar uchun yechimlar kiradi. Ushbu ilovalar professional xizmat ko‘rsatuvchi kompaniyalar, davlat sektori tashkilotlari, notijorat tashkilotlar va oliy ta’lim muassasalari uchun mo‘ljallangan.

Unit4 moliya, HR va loyihalarni boshqarish imkoniyatlarini sun’iy intellekt asosidagi vositalar bilan birlashtirib, jamoalarga operatsion ishlarni soddalashtirish va yanada asosli qarorlar qabul qilishda yordam beradi. Platforma faoliyat natijalarini aniqroq ko‘rish, o‘zaro bog‘langan ish jarayonlari va tashkilotlar rivojlanishi bilan o‘zgarishlarga moslashish moslashuvchanligiga ehtiyoj sezadigan CFO, CHRO va CIO kabi biznes yetakchilari uchun ishlab chiqilgan.

Customer Success Manager, Dutch and Swedish Speaking

Partner with Unit4 ERP customers to achieve business goals and get more from their cloud software. Improve adoption and retention while identifying opportunities to expand customer accounts.

Tavsif

  • Represent customer needs and advocate for customers across Unit4.
  • Use customer feedback to improve results and the customer experience.
  • Help customers realize value and make the most of their Unit4 investments.
  • Grow product adoption and maturity through success plans, guidance, and value-added engagement.
  • Identify qualified upsell and cross-sell opportunities with the Sales team.
  • Serve as the main Customer Success contact, addressing risks early and supporting retention.
  • Create and maintain success plans linked to customer strategy, milestones, and expected outcomes.
  • Lead executive business reviews and strategic discussions with C-level stakeholders and customer management teams.
  • Share customer goals, challenges, product needs, and value drivers with Product, R&D, Support, and Sales.
  • Manage regional retention and churn, contributing to global retention goals.
  • Promote adoption and effective use of the Success4U program.

Talablar

  • Fluent spoken and written English and Dutch or Swedish.
  • Experience in a customer-facing role focused on customer value and business outcomes in a cloud software environment.
  • Technical aptitude and familiarity with customer engagement technologies, practices, and trends.
  • Experience in ERP, HCM, or financial planning software is an advantage.
  • Able to travel as needed, up to 20%.
  • Able to build customer relationships that support retention, expansion, and successful outcomes.
  • Strong communication and relationship management skills.
  • Able to lead through influence and trust.
  • Adaptable, curious, accountable, and collaborative.
  • Some customer projects or access to sensitive customer data may require security clearance and background checks.

Imtiyozlar

  • Flexible paid time off policy.
  • Remote work opportunities.
  • Global Wellbeing Days.
  • Professional development opportunities, tools, and guidance.
  • Talented colleagues, role models, and mentors.
  • Sustainability initiatives, including an Environmental, Social, and Governance strategy and the Act4Good programme.
  • A safe and inclusive workplace.
  • Employee Resource Groups open to everyone.

O‘xshash ish o‘rinlari

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Unit4

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Syndigo

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