Vinfen
Vinfen
Vinfen एक गैर-लाभकारी स्वास्थ्य और मानव सेवा संगठन है, जो 1977 से लोगों और समुदायों को सहयोग प्रदान कर रहा है। इसके समुदाय-आधारित कार्यक्रम मानसिक स्वास्थ्य संबंधी स्थितियों, बौद्धिक और विकासात्मक अक्षमताओं, मस्तिष्क संबंधी चोटों, ऑटिज़्म और अन्य व्यवहारगत स्वास्थ्य चुनौतियों के साथ जीवन जीने वाले लोगों की सेवा करते हैं। मैसाचुसेट्स और कनेक्टिकट में 500 से अधिक स्थानों पर Vinfen पुनर्प्राप्ति और कौशल-विकास सेवाएँ, समर्थित जीवन-यापन, शिक्षा और रोजगार सहायता, नैदानिक एवं सहकर्मी सेवाएँ तथा संकट प्रतिक्रिया प्रदान करता है। संगठन हर वर्ष लगभग 14,000 लोगों की सेवा करता है और वकालत, लचीलापन तथा आत्मनिर्णय पर केंद्रित स्वास्थ्य सेवा, सामाजिक प्रभाव और मानव सेवा टीमों को एक साथ लाता है। इसके व्यापक सामुदायिक कार्य में साझेदारियाँ, स्वयंसेवा, कार्यक्रम और धन-संग्रह भी शामिल हैं।

Clinic Administrative Assistant - Lowell, MA

Support front-desk operations at Vinfen’s outpatient mental-health and human-services clinic in Lowell. Manage client records, scheduling, communications, referrals, and administrative support for clinical staff.

विवरण

  • Run daily front-desk operations for the outpatient clinic
  • Welcome and direct visitors while delivering high-quality customer service
  • Respond to client and caller questions and support clients, families, and outside agencies with relevant information
  • Check clients in and out while collecting and tracking co-payments
  • Schedule appointments, send reminders, and coordinate related arrangements
  • Update and maintain client records in the designated system
  • Manage referrals and support initial paperwork and information collection
  • Assist with insurance verification activities
  • Use computers and office equipment while handling a high volume of telephone calls
  • Screen, prioritize, document, route, and follow up on incoming communications
  • Act as a liaison between clients and clinicians or prescribers
  • Coordinate telephone messages, mail, electronic communications, and faxes
  • Draft, edit, and distribute correspondence, memoranda, documents, and forms
  • Create word-processing documents, spreadsheet reports, and other informational materials
  • Maintain files and databases, copy documents, and oversee record-keeping activities
  • Process requests for client records
  • Attend meetings and prepare and distribute meeting minutes
  • Maintain clinicians’ and prescribers’ appointment calendars
  • Coordinate with prescribers on medication refills, laboratory orders and entries, transportation, medication orders, and other assigned tasks
  • Provide clerical, project, and administrative support to clinical staff and the Office Manager
  • Assist other areas as requested
  • Address first-level complaints, resolve issues independently when appropriate, and escalate matters that remain unresolved
  • Monitor supplies and maintain the appearance of the office
  • Follow clinic procedures and policies
  • Complete other related duties as assigned

आवश्यकताएँ

  • At least three years of administrative, clerical, or secretarial experience in a medical office environment
  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Bilingual English and Spanish speakers are encouraged to apply
  • Obtain CPR certification within two weeks of hire
  • Obtain First Aid certification within two weeks of hire
  • CPSS certification required
  • Ability to lift at least 25 pounds using proper techniques
  • Proficiency with computers and office equipment, including calculators, copiers, and printers
  • Ability to remain stationary for approximately 50% of the workday
  • Ability to bend, reach, file, sit, stand, and move throughout the facility
  • Ability to speak, hear, and communicate with clients, staff, and external representatives
  • Adequate near, distance, color, peripheral, and depth vision, with the ability to adjust focus
  • Strong organizational and multitasking abilities
  • Ability to prioritize effectively and communicate clearly in speech and writing
  • Working knowledge of standard office practices and procedures
  • Sound judgment, independence, deadline management, and strict confidentiality
  • Strong interpersonal skills and the ability to work effectively with people from diverse backgrounds
  • Familiarity with general computer applications and office equipment
  • Knowledge of medical terminology and healthcare operations preferred

लाभ

  • Fully funded employer-sponsored 401(a) retirement plan with no employee contribution required
  • Employee-funded 403(b) retirement plan
  • Medical, dental, and vision coverage for eligible employees scheduled for at least 30 hours per week
  • Employer contribution toward medical insurance costs
  • Employer-paid life, accidental death and dismemberment, and long-term disability insurance
  • Employer-paid short-term disability insurance for eligible employees
  • Flexible spending reimbursement accounts for healthcare and dependent care
  • Voluntary term life, whole life, accident, critical illness, and hospital indemnity insurance
  • Generous paid time off for employees scheduled to work at least 20 hours per week

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